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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.2
314 Reviews

314 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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January 08, 2013

Outstanding Service and Customer Service. Well beyond what I have experienced at my Jaguar dealership. I wish more dealerships would appreciate and recognize their clients. More

by jacassar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hart & Shop Foreman, Mike Hart
Jan 08, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience on DealerRater. Please let Mike Hart know anytime we can be of further service to you. We appreciate you! Have a great week.

January 01, 2013

I got a nail in my tire the day after Christmas and they were so helpful and friendly. They worked me in quickly as a walk-in and were very courteous! More

by JordanHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Jan 01, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience on DealerRater. Please let Jorge Field know anytime we can be of further service to you. Happy New Year.

December 27, 2012

In the past I've been unhappy with both attitude & service at Park Cities but the convenient location offen won out. This time I was forced to use them for service and was pleasantly surprised with th More

by Yarisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lewis, Matt Lewis
Dec 27, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience on DealerRater. Please let Matt Lewis know anytime we can be of further service to you. Have a great evening. We appreciate you and your recommendation.

December 25, 2012

Tony Fruzia is by far the best service rep I've ever dealt with. He goes above and beyond to make sure the customer is happy. Case in point... he worked with the warrany department to get the faulty par More

by vboddu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Dec 25, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Tony Fruzia know anytime we can be of further service to you. We appreciate your business and recommendation.

December 19, 2012

always a pleasure to work with Park Cities. We have 2 volkswagons and never have any complaints---thanks to all they do! Every person there is a delight. More

by AlysonRay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
matt lewish, Matt Lewis
Dec 19, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Alyson, thank you for sharing your Park Cities Volkswagen service experience on DealerRater this evening. Please let Matt know anytime we can be of further service to you. Have a great night.

December 19, 2012

Ted was veery courteous, friendly and helpful. He went out of the way to have my child's GPS retrieved from the car's compartment part of the hand rest. Wishing you Happy Holidaya !!! Thanks, Ted. More

by m_selvanayakam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jacobs
Dec 19, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Manivannan, thank you for sharing your Park Cities Volkswagen service experience on DealerRater. Please let Ted Jacobs know anytime we can be of further service to you. We appreciate your business and recommendation.

December 18, 2012

Everyone exceeded my expectation. Overall a positive experience. I enjoyed working with Tony. Pat was also very helpful. My car is running great now. I am also worried about items that may have been ove More

by rhonda.turner.92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Funzia and Reyes and Pat, Tony Fruzia
Dec 19, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Rhonda, thank you for sharing your service experience at Park Cities Volkswagen. Please let Tony Fruzia know anytime we can be of further service to you. We appreciate your business and recommendation on DealerRater. Have a great week.

December 15, 2012

Brought bug in for state inspection and to have drivers side windshield washer replaced, asked that passenger side washer also be replaced at same time. Parts only had one washer available, but had a heate More

by fulbrit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Dec 16, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your service experience at Park Cities Volkswagen. Please let Tony Fruzia know anytime we can be of further service to you. We appreciate your business and recommendation. Have a great Sunday.

December 12, 2012

The work on my Beetle was done quickly but properly. Mike was very personable, remembering the last time my Beetle was in for service. He kept me informed as to the progress as well as other issues he recomm More

by drew75204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hart
Dec 12, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience on DealerRater. Please let Mike Hart know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great week.

December 05, 2012

Justin went above and beyond! Not only was he super friendly, but...I had something hanging from my car, and he got on his knees and got dirty just to get it off my car! I felt horrible he got dirty a More

by dedefuqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Villa
Dec 05, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for recognizing Justin Villa on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime our team at Park Cities Volkswagen can be of further service to you. Have a great evening.

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