Clay Cooley Volkswagen of Park Cities - Service Center

Excellent customer service. The staff is very helpful and informative. Thank you Ricky from the service department!! The staff is very helpful and informative. Thank you Ricky from the service department!! More

Mr. Ricky did an excellent job serving my husband and I. He explained thinks well. Thank you! He explained thinks well. Thank you! More

My Advisor Ricky was very polite,very good at communicating with me on the process of preparing my vehicle. Thank you communicating with me on the process of preparing my vehicle. Thank you More

The service on our vehicle was completed quickly and I was updated throughout the process. was updated throughout the process. More

Great place to buy you dream car theey are very nice and polite especially Mr Randall on service department polite especially Mr Randall on service department More

Recall service for my RD 4 which I was initially informed would take “4-5 hrs” This turned out to be 2 days I think that’s a real error in estimate Fortunately service managers Chris and Justin were very would take “4-5 hrs” This turned out to be 2 days I think that’s a real error in estimate Fortunately service managers Chris and Justin were very attentive and sympathetic. So overall I survived! I still have a recall to do on door handles as parts are on back order. More

Asian and Michael were absolutely amazing! They helped me get my arena fixed ASAP! would definitely recommend this Volkswagen dealership! They helped me get my arena fixed ASAP! would definitely recommend this Volkswagen dealership! More

I've been a long time customerat this dealership with interactions with both sales and service. Last time in, I was helped by Rickey , he was new but I couldn't tell. He was very nice and explained to me interactions with both sales and service. Last time in, I was helped by Rickey , he was new but I couldn't tell. He was very nice and explained to me issues with my car that I actually understood! They have always been great and I couldn't think about going elsewhere. More

Friendly but kept a car a little too long but could have been attributed to holiday. But thank you been attributed to holiday. But thank you More

I’ve had VW all of my adult life, and love the brand. I recently moved to Dallas and needed to find a local dealership for Service. The first one i tried was Park Cities in Dallas and thank goodness I di I recently moved to Dallas and needed to find a local dealership for Service. The first one i tried was Park Cities in Dallas and thank goodness I did! The Robby was so helpful and professional. The whole group they have there appear outgoing and funny, they seem like a fun group to be around and the service was impeccable. My Tiguan is getting older and I cannot wait to meet the sales group. Great place all together, I’m sure. Thanks so much! More