Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I purchased a new VW yesterday Olivier was my sales representative. Olivier was very helpful, courteous, demostration of the new car and features was very imformative. The process was seamless, I wil representative. Olivier was very helpful, courteous, demostration of the new car and features was very imformative. The process was seamless, I will recommend Park Cities VW to my friends and family. Good job Olivier More
I went to this dealership and found my car in 5 minutes. Olivier is the best car salesman I have ever worked with. He was honest and not pushy at all. He told me the facts and we agreed on a price. He me Olivier is the best car salesman I have ever worked with. He was honest and not pushy at all. He told me the facts and we agreed on a price. He met me after work and stayed late. Fast, easy, and simple! I got a great deal and I LOVE my car! Everyone at the dealership was polite and helpful. I would not go anywhere else! Thanks Boardwalk VW! More
We had very specific requirements when purchasing a "new" used vehicle. Park Cities was the only dealership that had two to choose from. When we drove up to Park Cities, Olivier met us by our car. H "new" used vehicle. Park Cities was the only dealership that had two to choose from. When we drove up to Park Cities, Olivier met us by our car. He was very kind, friendly and helpful. Thank you. More
Just got a one year aniversary e-mail from Olivier. I replied that he and his dealership had been wonderful, that I've learned VW in general has an amazing focus on customer service, and that my Jetta TD replied that he and his dealership had been wonderful, that I've learned VW in general has an amazing focus on customer service, and that my Jetta TDI is consistently getting 40 mph with near 25,000 miles. At one year, I'm extremely pleased with my purchase. More
Olivier was very attentive and provided prestine customer service at both our visits. Everyoneincluding the financial department was friendly and seem genuinely interested in provided us with the best deal service at both our visits. Everyoneincluding the financial department was friendly and seem genuinely interested in provided us with the best deals possible. It makes me want to buy more VWs! Thanks Olivier! More
This is my second VW purchase from Park Cities. I not only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was a only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was appreciated and the staff from the receptionist to sales to finance was great. Brian was great so if you need a nice, knowledgeable sales person, ask for him. Thanks Park Cities, Thanks Brian, see you on my next purchase. Misty More
I went in to get my car serviced and was helped by Robert Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He an Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He answered any questions I had and made sure that I had excellent service! More
Sales people and financial person were very professional and friendly. Israel, my sales person, was always extremely courteous and knowledgeable and was particularly sincere in advising me on how the Blue and friendly. Israel, my sales person, was always extremely courteous and knowledgeable and was particularly sincere in advising me on how the Blue Tooth and GPS system operates within my new VW. The sales manager was very professional and committed in providing me with the best possible deal. The financial manager gave very sound advice on adding an extended warranty on the car based on the use and mileage of my former VW. Regarding their service department's detailing of my recently purchased car, I would rate them okay because I had to return to the dealership in less than 48 hours to have my driver side window repaired because it does not open or close. Also, some grease/dirt markings on the lower panel of interior passenger door should have been cleaned/removed. Markings likely made by a mechanic's or prospective client's shoe. I will request that the dealership examine and detail the car again because of these oversights. More
Very personable staff.They were energetic, nice to each other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is very time efficient for a working woman. Good turn around time. The car wash was great customer service. More
The dealership had a "relaxed" feel to it. I did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did come on a Saturday, so it is understandable. James Harris, our salesman, was extremely helpful, was very knowledgable about VW, and was able to answer our questions. Everyone in the dealership was very friendly and helpful, from Matt in Finance, James in Sales, and Ted in service I know I chose a great dealership and will do business with them again. First class dealership More