Clay Cooley Volkswagen of Park Cities

Walked in on a whim, but very glad that I did. Israel Velasquez met me at the door. He helped me locate the car I was looking for, doing a search at other VW dealers in Texas to get me exactly what I wa Velasquez met me at the door. He helped me locate the car I was looking for, doing a search at other VW dealers in Texas to get me exactly what I wanted. The pricing was fair both on the new car and for my trade. I've bought several cars over the last couple of years (extended family), and this was the fastest and easiest transaction of all. Israel also was very knowledgeable about the VW models. I do a fair amount of research on the internet and have had the experience at other dealerships where the salesman appeared to know less about his product than I did. That was not the case with Israel. I recommend him and this dealership highly. More

I went in for a saftey recall and the bodyshop team got me in quickly. The repair was assigned to Tony Fruzia, who was very friendly and accomodating. The repair was completed 30 minutes earlier than antic me in quickly. The repair was assigned to Tony Fruzia, who was very friendly and accomodating. The repair was completed 30 minutes earlier than anticipated and the cost was free. The overal experience was positive and invting--I'll defenitely continue to have my car serviced at this dealership! More

They had the car I wanted and worked quickly to get it ready for me and at copetative price. I am very satisfied with the product and service warranty that comes with purchasing a used vehicle at a VW dea ready for me and at copetative price. I am very satisfied with the product and service warranty that comes with purchasing a used vehicle at a VW dealership. Evan and Peter were extremly personable and worked hard to process the deal in a timely manner. More

I've been to this dealership several times for service. Always great, always friendly, always good work. Usually don't have to wait too long, and when I do, I just connect to their free WiFi and work in th Always great, always friendly, always good work. Usually don't have to wait too long, and when I do, I just connect to their free WiFi and work in the very nice waiting room. Tony Fruzia is great as a service rep - ask for him if you go there. Overall, I highly recommend this dealership for service! More

Excellent, very friendly service. Would highly recommend. Robert was able to squeeze me in without an appointment, and gave me a realistic approximation of how long my service would take. he als recommend. Robert was able to squeeze me in without an appointment, and gave me a realistic approximation of how long my service would take. he also gave me a recommendation for a body shop that could fix my hail damage. More

This is the 6th car we have bought from the Boardwalk Autogroup of dealerships, and every experience has been wonderful. The sales staff is knowledgeable and professional, the pricing was most competitiv Autogroup of dealerships, and every experience has been wonderful. The sales staff is knowledgeable and professional, the pricing was most competitive, and there was a terrific inventory from which to select. This is the BEST dealership. More

Always friendly. Always prompt. Very convenient. As great a product as the GTI is, it will only be as good as the service support and so far they are truly excellent at 18 months! I switched to the Le great a product as the GTI is, it will only be as good as the service support and so far they are truly excellent at 18 months! I switched to the Lemmon location because it is on my way to work. I have not been dissapointed. More

I purchased my vehicle in December 2009. I had several problems with it. After taking it in for servicing several times, I made up my mind that I would not return to Boardwalk ever again based on how I w problems with it. After taking it in for servicing several times, I made up my mind that I would not return to Boardwalk ever again based on how I was treated during those times. Unfortunately, I had to return because an issue resurfaced. I called my service advisor (Lori, who was great) and found that she was no longer with the company and received Aaron Allison's name as her replacement. In meeting her, I told her all of the concerns that I had and why I wasn't happy with Boardwalk. She immediately took ownership and promised to make the situation better. And I must say that since meeting Aaron, I've returned several times. It's her commitment to her customer and her desire to make things right that has me returning to the dealership. She’s been diligent in following up with me to make sure that everything’s going well and letting me know that she’s always there if I needed any help. Thank you Allison for all that you do and for being a GREAT SERVICE ADVISOR….I REALLY APPRECIATE ALL THAT YOU’VE DONE over the last few months to restore my faith in Boardwalk VW... More

I was very happy with my experience at Park Cities. Robert explained everything well and took very good care of me and the car! The service was speedy and the personnel was friendly! I would recommen Robert explained everything well and took very good care of me and the car! The service was speedy and the personnel was friendly! I would recommend Robert and Park Cities Volkswagen to anyone who is looking for great service. More