Clay Cooley Volkswagen of Park Cities

I visited the dealership after hours and was treated extremely well. I had bought a car that I was to pick up the next morning. The nice service writer called Olivier in from his evening meal to compl extremely well. I had bought a car that I was to pick up the next morning. The nice service writer called Olivier in from his evening meal to complete my sale. He cheerfully obliged, giving me a half day head start on the trip home to Michigan. Thanks again for your great service. JK More

I came into buy a Jetta due to continued problems with my older model Audi. I basically came directly from the Audi repairshop to buy a car at Park Cities Volkwagen. Myron and the rest of the staff made the older model Audi. I basically came directly from the Audi repairshop to buy a car at Park Cities Volkwagen. Myron and the rest of the staff made the whole process stressfree and enjoyable. Myron was very knowledgeable and helpful. I would recommend buying a car from this dealership to anyone I know. More

I had a very pleasent time making the deal on my new car. I believe I got a fair price for my trade-in. I will be sure and send people to this dealership Thanks for my new Jetta TDI W/Navigation. I believe I got a fair price for my trade-in. I will be sure and send people to this dealership Thanks for my new Jetta TDI W/Navigation. More

Israel and Juan were so great to work with! The whole process was so easy and they found a car that worked for me. I ABSOLUTELY LOVE IT!!! I highly recommend Israel. He will listen to exactly what you w process was so easy and they found a car that worked for me. I ABSOLUTELY LOVE IT!!! I highly recommend Israel. He will listen to exactly what you want in a car and find it for you! 100% satisfied! More

I had a flat tire on my vehicle, called up there and Ted said I could bring it by the next day. He took it in, had to order a tire, and it was ready when he said it would be and did a very good job of keep said I could bring it by the next day. He took it in, had to order a tire, and it was ready when he said it would be and did a very good job of keeping me updated on the status of my car. Ted also went the extra mile and noticed a bubble in a different tire and had it ordered and put on my car immediately. He probably saved me from having another flat a few weeks down the road. Ted is a great guy to work with, very friendly, and informative. More

The GM worked with us to get to a very reasonable price they were very atttentive and professional on keeping to their initial pricing. They were quick and efficient and provided us witth a rental car and they were very atttentive and professional on keeping to their initial pricing. They were quick and efficient and provided us witth a rental car and tinting on our new car. They take customer service serriously and we appreciatted that greatly! More

This is the 1st VW I have owned , although I have leased 2 in the past, so I have am a 7 year customer of Park Cities VW. I guess you can say I love doing business with them,because they are fair and take t 2 in the past, so I have am a 7 year customer of Park Cities VW. I guess you can say I love doing business with them,because they are fair and take the hassle out of buying a car. Olivier was the antithesis to salesman, because there was no pressure to buy. He was funny and made the experience enjoyable. He went the extra mile in rescuing me from the airport when the car battery died after I had driven their (Park Cities VW) car for the weekend.Matt Hewison, was the ultimate finance guy, he gave me all the options on financing and even went as far to tell me if I really needed the GAP insurance or the extended warranty. Would definitely recommend them to anyone who is looking to buy a car!! More

The dealership was handy and the people were nice to work The dealership was handy and the people were nice to work with. Ted Jacobs was my service advisor and he answered all my questions regarding the se The dealership was handy and the people were nice to work with. Ted Jacobs was my service advisor and he answered all my questions regarding the service needed and when I brought the car in, the work was done on time and the car was deliver clean and ready to go More

Very Attentive, great customer service, very thorough Thanks Toni I called in to have my 20k service on the spur of the moment because I had a couple of extra hours. He got me right in. I couldn't get my Thanks Toni I called in to have my 20k service on the spur of the moment because I had a couple of extra hours. He got me right in. I couldn't get my hands free set up and he got that taken care of. Had my car all washed and ready to go. I highly recommend Toni and Park Cities VW More

We rang the Park Cities dealership from California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California, and in Dallas, the exact car we wanted for our son, the financial alternatives laid out in a clear and precise way, we were not pressured in any way, and were treated in a very friendly manner. Olivier even collected our son from the airport to give him the car in person and avoid him having to drive from Los Angeles to Dallas. We are thrilled to have bought the car that we wanted for our sons 21st birthday present from such a welcoming organisation - thankyou so much, Olivier, kindest regards, all the Grosslights More