Clay Cooley Volkswagen of Park Cities

The staff members are very professional and friendly. They treated us like they had all day to take care of us and didn't rush us in making dicisions. They treated us like they had all day to take care of us and didn't rush us in making dicisions. More

The entire staff and especially Olivier did everything to accommodate me including running me around town while my car was going through make ready. I flew to Dallas to buy this car because the deal and ser accommodate me including running me around town while my car was going through make ready. I flew to Dallas to buy this car because the deal and service was that good. They made this buying experience as easy as possible and the car is fantastic too!! More

Great experience! Israel was very professional throughout the entire experience. He took care of every detail we asked and in a very timely manner. He was very thorough in explaining about the c throughout the entire experience. He took care of every detail we asked and in a very timely manner. He was very thorough in explaining about the car to my daughter. B.J. was instrumental in making sure that we got the exact car we wanted and in a timely matter. We appreciate everyone who helped us get the car. Many thanks! More

Tony is very helpful and friendly. You can tell customer service is important to him and he does his best to make sure I have a good experience. service is important to him and he does his best to make sure I have a good experience. More

Volkswagen Park Cities A+++ As a first time car buyer Volkswagen Park Cities A+++ As a first time car buyer let me just express how nervous I was about choosing a vehicle that I loved but most importantl Volkswagen Park Cities A+++ As a first time car buyer let me just express how nervous I was about choosing a vehicle that I loved but most importantly was reliable and that I could afford. From day one all the dealers made me feel like buying my first car was something that I could do and that they would be there every step of the way to assist me in doing so. Day one of visiting the dealership Steve Wyatt made me and my dad feel like family! He greeted us on the lot with a friendly smile and warm welcome and wanted to know what I wanted to test drive first! Also day one Steve and the dealerships manager David Hagler worked closely with my dad to crunch numbers and get me to an affordable price bracket. After a few days and a few more test drives I ended up with the perfect car... A 2012 VW Jetta. Matt Hewison was there to deliver the great news to me after going to bat with financing being that I was a new buyer. The night we closed the deal Myron Marcyniak was eager to show me all the cool features my Jetta had to offer....His excitement made me even more excited. The amazing customer service didn’t stop the night we closed the deal! I went back a few days later to have my new car detailed. Again Steve Wyatt greeted me at the door and called me by name. He asked what I was getting done and told me to take a load off and relax while they worked on my car. David Hagler came into the lounge that day and wanted to know all the details about how I liked my new car. He congratulated me again and told me as soon as I ran out of gas to come on back in so he could fill it back up!! I also was greeted by Matt and Myron during my service visit which made me feel extremely welcomed into the Volkswagen family. Aside from the wonderful customer service, my Jetta is remarkable!! It has all the features, heated seating, alloy wheels, voice dial, and a monster sound system. The ride is so smooth and it’s totally what I was looking for in a vehicle. I just want to say thank you, thank you, thank you VW for making my first car buying experience perfect and for going above and beyond to make me feel welcomed!! More

Brittney Dunham was friendly and timely. I plan on coming back and having her take care of anything I need for my car. I was really happy to have her handle my service. back and having her take care of anything I need for my car. I was really happy to have her handle my service. More

Bought a 2012 VW Eos Exec on Saturday. I hate buying cars, shoes and ties in that order! Matt was great with no sales pressure. He, the sales manager and the finance manager were very knowledgeable. cars, shoes and ties in that order! Matt was great with no sales pressure. He, the sales manager and the finance manager were very knowledgeable. I had planned to pay cash but with 2% financing I got some additional options. I got a great car with a super tech package for my work on the road. The hard top makes this a quite ride. With the top down, it's one HOT car. Great pickup and handling for the money. Mike L., Longview, Texas More

This is the 5th car I have purchased from this dealership. They are a pleasure to work with, extremely professional and thorough. Best experience I have ever had purchasing a new vehicle. dealership. They are a pleasure to work with, extremely professional and thorough. Best experience I have ever had purchasing a new vehicle. More

Everyone I talked to (in person or via email) was very friendly, informative and helpful. We got a great pre-owned car for a great price. I would highly recommend these guys to anyone! friendly, informative and helpful. We got a great pre-owned car for a great price. I would highly recommend these guys to anyone! More

Ask for James Harris when you visit Park Cities! We were impressed by his overall approach to the consumer and consumer needs. His knowledge of VW is outstanding however his interest in getting to know the impressed by his overall approach to the consumer and consumer needs. His knowledge of VW is outstanding however his interest in getting to know the consumer is priceless. He seemed to sincerely appreciate our interest in a particular model and made sure all specifications were honored. He is truly an advocate for the consumer and VW. Check out Park Cities VW and ask for James! More