Clay Cooley Volkswagen of Park Cities

My experience with Tony was great. He was very friendly and helpful. As for my lower rating on price, paying over $1000 to fix a fan just a few months after having spent another $1000 on 40k mile maintenan and helpful. As for my lower rating on price, paying over $1000 to fix a fan just a few months after having spent another $1000 on 40k mile maintenance was disappointing, and as a repeat customer I would have hoped for some flexibility on the price. I know that is not directly Tony's issue and shouldn't reflect poorly on him. More

I had a great experience at Park Cities Volkswagen. I made my first visit about a month ago just to take a look and pick up a brochure. I was properly greeted and looked at a few vehicles and was unsure made my first visit about a month ago just to take a look and pick up a brochure. I was properly greeted and looked at a few vehicles and was unsure if I wanted to purchase the Jetta or Passat. More

I have always dreaded having to deal with auto dealerships, car salespeople, and generally the experience of buying a car. Thanks to Park Cities VW and especially Olivier, I have had the most wo dealerships, car salespeople, and generally the experience of buying a car. Thanks to Park Cities VW and especially Olivier, I have had the most wonderful experience of purchasing a car ever! Olivier has changed my view of purchasing an automobile into a fun, educated, relaxed, and simple experience! Since purchasing my new Jetta from Olivier, I have been telling everyone that I know to purchase their next car or suv from Olivier. Olivier worked between Juan Medina, the finance manager, and myself to secure the financing I needed, as well as the price and car that fit my needs. I am more thankful to Olivier, Juan, and all their team at Park Cities than words can express! I love my new Jetta........it has the perfect balance between form and function! More

Everyone was extremly professional and courteous. Olivier was fantastic - -his knowledge of the cars and his professionalism was a "10." We could not have experienced a more delightful transaction and frien was fantastic - -his knowledge of the cars and his professionalism was a "10." We could not have experienced a more delightful transaction and friendly folks who made the buying experience painless. More

great transaction on a new car, price and service were very good I would tell every one to deal with these guys I own 2 jetta tdi and vw service is good very good I would tell every one to deal with these guys I own 2 jetta tdi and vw service is good More

Arron was great but our problems were apparently beyond her control, having brought my car in for a "check engine light" and weak lights, my bill was >$2000 and a rag left in the engine caused the car to s her control, having brought my car in for a "check engine light" and weak lights, my bill was >$2000 and a rag left in the engine caused the car to stall out on the way home, causing my wife (driving) to almost have a wreck. the car had to be towed back to you and this took 3 days to service. More

I just bought a new VW Beetle and I worked with Olivia. What I totally enjoyed about this experience is that I had a 9:00 appointment and by 9:30 we had a deal worked out. Good Customer services is import What I totally enjoyed about this experience is that I had a 9:00 appointment and by 9:30 we had a deal worked out. Good Customer services is important to me as a consumer. Olivia delivered on all points. Not only did he sell me the new car, he was professional and very kind, funny and quite entertaining. I recommend this dealership because they are people who try their best to help and they deliver. This is the second time I have bought a VW beetle from this dealer. More

Just arrived home in our new Jetta Sportswagen TDI! Drove over 100 miles to Boardwalk Volkswagen Park Cities just to get it. This is the second VW we've bought from this dealer and we were again very Drove over 100 miles to Boardwalk Volkswagen Park Cities just to get it. This is the second VW we've bought from this dealer and we were again very pleased. The whole process was actually enjoyable and stress-free. Our client advisor, Olivier, was the greatest!!! He was extremely helpful and entertaining. We talked, we laughed, we talked some more, and then we left in our new car. Go see Olivier and get an awesome VW soon! More

During my car buying experience I was extremely impressed by the hassle free environment. The dealer let me look at cars without any hassle. I was impressed by the friendliness of the dealer as well. It was by the hassle free environment. The dealer let me look at cars without any hassle. I was impressed by the friendliness of the dealer as well. It was my first time buying a brand new car and they gave me a great deal. Thanks to Olivier and the team for an overall outstanding car buying experience. I really appreciated all of the time and effort they put in for me. Olivier was outstanding in all his customer service attributes, he has a sense of humor that makes the car buying experience even better! Thank you Olivier! I look forward to doing business with you again! More

I had recently decided to trade in my 5 year old BMW for a car that would not require such expensive maintenance. I was on my way to visit an Audi and Lexus dealership when I noticed the VW dealership. A fr a car that would not require such expensive maintenance. I was on my way to visit an Audi and Lexus dealership when I noticed the VW dealership. A friend had recently purchased a Jetta TDI from that dealership and has been very pleased with it and I was curious about the new Passat that had just arrived to the showrooms so I pulled in. I glanced at a Passat and decided that it was not luxurious enough for what I wanted and started to leave when a beautiful CC caught my eye. I walked over to glance at the interior when Mr. Wyatt approached me and asked if he could be of assistance. I replied no thank you, that I was looking for something a little more luxurious and sporty and also wanted at least 30 mpg. He pointed out that the CC is rated at 31 mpg and invited me to have a seat in the car. A couple of hours later and after a test drive I was so impressed by the features and quality of the car that I realized my search for a new car had ended almost the moment it started. At this point I had to rush off to work so I placed a deposit on the car and left. While working the entire weekend I gave it much thought and came up with a few questions. Upon returning to the dealership Monday I was promptly greeted by Steve Wyatt who answered all my questions and finished up the paperwork. He was very friendly, knowledgable, and did not use any high pressure tactics which often have turned the buying experience for me from positive to negative. Everyone at the dealership was very personable and helpful and I would recommend this dealership to others. More