Clay Cooley Volkswagen of Park Cities

We arrived at the dealership at 5:45pm, and closing time was 6pm. Nonetheless, we left with our new car at 7:05pm. Our experience was great. Olivier is definetely special, he is extremely personable, highly was 6pm. Nonetheless, we left with our new car at 7:05pm. Our experience was great. Olivier is definetely special, he is extremely personable, highly energetic, empathic, sincere and humble. The parkcities VW team is just as dynamic. We left with our toureg, and unfortunately, the GPS system failed the next day. I took the car back and I had a new loaner car in 5 minutes, awesome! That day I received 3 calls updating me on the issue at hand, the car's antenna had malfunctioned. It was replaced and again I went back and in 5 minutes I had my new car back, with some added goodies: baked warm cookies and a plethora of gifts for my upcoming baby shower! Like I said, Olivier is like no other and so is his team. I would definetely recommend them to anyone, even before the gifts;-) The quick experience of buying the car was great, however, how they handled the problem was the real determinant of how outstanding this team is. More

Steve did an excellant job with my purchase of a 2012 VW Beetle. Once we had a deal...Steve was great at executing the process all the way to the delivery of my new car. It was a pleasure to work Steve. Beetle. Once we had a deal...Steve was great at executing the process all the way to the delivery of my new car. It was a pleasure to work Steve. More

i had leased 2 vehicles from lewisville v/w and when i went to trade the second lease early the sales person tried to sale me the car at sticker price like i was some kind of idiot. reid ryan from park went to trade the second lease early the sales person tried to sale me the car at sticker price like i was some kind of idiot. reid ryan from park cities v/w contacted me and i knew my lease was close to term so we went over some numbers and we were able to work a large portion of the deal over the phone. i told him what i wanted my payment to be and what i was willing to put down. i thought i was going to get another passat and much to my suprise i ended up leaving with a cc which is the car i wanted i just didn't think i would be able to afford the payment. no only was reid and of course juan in finance so very easy to work with they went out of their way to make sure i was happy and and that i got the car i wanted. this is the first time i have purchase a car and not had to hagle and spend the entire day at a sales person running me around in circles. i will be a return customer at park cities v/w once this lease is complete and have told everyone that has seen the car what a great experience i had. More

Olivier Zitoun was fantastic at Park Cities Volkswagen. We walked in, he was very helpful, knowledgeable, and courteous, and we made a deal within thirty minutes. Everything was great and we're very happy We walked in, he was very helpful, knowledgeable, and courteous, and we made a deal within thirty minutes. Everything was great and we're very happy we shopped there. We definitely will return there when we trade in our Jetta. More

I dealt with Reid Ryan from beginning to end when buying my 2012 VW Jetta. Although I was not buying on my initial visit, Mr. Ryan gave me ample time and attention, while never pressuring me. When discuss my 2012 VW Jetta. Although I was not buying on my initial visit, Mr. Ryan gave me ample time and attention, while never pressuring me. When discussing price on the vehicle, I told Mr. Ryan what I wanted to pay and within 5 minutes he came back with a written quote matching my requested out-the-door price (no need to haggle). I had to come and pick up the vehicle late in the evening after work, and Mr. Ryan did not hesitate to accommodate me even though it was during game 4 of the World Series. Mr. Ryan also called me yesterday (3 days after my purchase), just to check and make sure everything was going well with the car. I highly recommend dealing with Reid Ryan on any new vehicle purchases you plan to make. Without a doubt, I will be seeing him and Park Cities Volkswagen again on my next new vehicle purchase. More

Great dealership, great people and great service! They remind me of what made Saturn so popular - with much better cars! I appreciate the personal service and professional attitude of everyone I meet eve remind me of what made Saturn so popular - with much better cars! I appreciate the personal service and professional attitude of everyone I meet every time I have occasion to visit. More

Tony was so helpful and kind. He is very personable and took really great care of me. He even found a piece that was cracked on my brake pump and got it back in to be fixed before I left. I really apprec took really great care of me. He even found a piece that was cracked on my brake pump and got it back in to be fixed before I left. I really appreciated his kind treatment and knowledge and will be sure to be back. More

I had gone to several dealerships before walking in to Park Cities Volkswagen and not one of them compares to the customer service that I encountered. Olivier was extremely personable and determined to he Park Cities Volkswagen and not one of them compares to the customer service that I encountered. Olivier was extremely personable and determined to help me find exactly what I wanted. I walked away with a new car and a new outlook on car sale's men. I appreciate everything that Olivier did to make sure I had a positive view on buying a new car! More

I am so thankful that I had a dealer like Steve. I am a young woman and it is so very hard to find a caring and trusting dealer. Steve was very helpful and understanding. He went out of his way to help me young woman and it is so very hard to find a caring and trusting dealer. Steve was very helpful and understanding. He went out of his way to help me purchase the car of my "college dreams". And most of all, Steve was very patient... PATIENTENCE is hard to come across when purchaing a vehicle. I have came across a lot of pushy and aggressive dealers, but Steve was more passionate and caring about making sure the vehicle meets all my needs and expectations. Steve did a wonderful job working with his team at Park Cities to put me in the car of my college dreams for the price I wanted to pay; actually better! I walked out with a better deal than I intended. My dad even liked Steve. He was actually amazed at how much Steve went out his way to put me in my 2009 Beetle. Park Cities you should be glad to have someone like Steve on your team. Because of Steve, I will be back for all my service for my vehicle. Thank you Steve and God Bless. I rank Steve over a 5, he was MORE than Great! More

I found my jeep online and went to the dealer to check it out. We were greated by Evan and asked if we wanted to take a test drive. We jumped in and I knew this was my next new vehicle. The process was su out. We were greated by Evan and asked if we wanted to take a test drive. We jumped in and I knew this was my next new vehicle. The process was super smooth and very easy. From test drive to out the door was less than two hours. They even beat my credit union rates! Easy to recommend this dealership. More