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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.1
927 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 927 reviews

November 07, 2011

Steve Wyatt is a fantastic dealer, and an overall superb individual who we can call a friend. He went out of his way to get us the best price on our new car and makes himself available anytime we need him.H More

by sjharries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt , Steve Wyatt
Nov 07, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Volkswagen. Please let Steve Wyatt know anytime we can be of service to you. We appreciate you and your recommendation here on DealerRater.

November 07, 2011

I have been to the dealership twice in 90 days. Each time I work with Robert and David is our mechanic. Again, they are the team to have. Robert is very knowledgable and insightful, not to mention eas More

by klmnrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert craft
Nov 07, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for allowing Park Cities Volkswagen the opportunity earn your business. We appreciate you and please let Robert or David know anytime we can be of further assistance to you.

November 06, 2011

Mr.Fruzia is always cheerful and professional. He is ready to listen and provides the best service possible in my opinion. My car is ready when promised, the service advisor calls to provide an update More

by Kaye Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Nov 06, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your experience with Park Cities Volkswagen on DealerRater. Please let Tony Fuzia know whenever we can be of further service to you. Have a great Sunday and thank you for allowing us to earn your business.

November 05, 2011

This may be the worst experience I've ever had with a sales person. I went in and said I was looking for a car within the next month, I wanted a sedan, preferrably smallish, or maybe a coupe. I do not kn More

by sunchuck01
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Olivier Zitoun
November 04, 2011

The dealership is conveniently located and offers transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. More

by katyphale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Nov 04, 2011 -

Clay Cooley Volkswagen of Park Cities responded

We appreciate you taking the time to share your Park Cities Volkswagen service experience here on DealerRater. Please let David Elsea know whenever we can be of further service to you. Enjoy this beautiful weekend in North Texas.

November 04, 2011

Great costumer service, friendly sales guy & simple purchase process. Highly recommend this dealership it was my first purchase and I liked the experience and they make you feel comfortable. More

by Hk_tinkerbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Doan & David Hagler
Nov 05, 2011 -

Clay Cooley Volkswagen of Park Cities responded

We appreciate you taking the time to share your review here this evening. We look forward to serving you for many years to come and please let Evan Doan or David Hagler know whenever we can be of further service to you.

November 03, 2011

Joe Luna was great!!! We had come in earlier and were not very happy with our experience. One call to Joe later - and it was a totally different experience. After talking to him on the phone, we walked More

by susu_h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luna, Joe Luna
Nov 04, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your experience with Park Cities Volkswagen on DealerRater last night. Please let Joe Luna know whenever we can be of further service to you. Have a great weekend and thank you for allowing us to earn your business. Congratulations on your new Volkswagen.

November 01, 2011

I came in for routine service - they caught other issues and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! More

by MollyFeighner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted and Dave, Ted Jacobs
Nov 01, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Molly, thank you for sharing your Park Cities Volkswagen experience here on DealerRater this morning. Please let Ted Jacobs and David Elsea know whenever we can be of further service to you. We appreciate you and have a great week.

November 01, 2011

To Whom It May Concern: David Elsea is an excellent To Whom It May Concern: David Elsea is an excellent service advisor. I trust his word implicily, and greatly appreciate knowing a service advisor More

by kittismith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Nov 01, 2011 -

Clay Cooley Volkswagen of Park Cities responded

Kitti, we love getting reviews like this because it is our people who truly make the difference. We agree that David Elsea is an outstanding service advisor. We sincerely appreciate your review this morning and please let David know whenever we can be of service to you.

November 01, 2011

By far the easiest most enjoyable experience I have ever had while purchasing a car and I would recommend this dealership to anyone looking to purchase or lease a new Volkswagen. Olivier Zitoun was honest, More

by David Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier Zitoun,B.J. Knous,David Hagler,Juan Medina
Nov 01, 2011 -

Clay Cooley Volkswagen of Park Cities responded

David, thank you for sharing your Park Cities Volkswagen experience here on DealerRater this morning. Please let Olivier, B.J., Juan or David know whenever we can be of further service to you. We appreciate you and have a great week! Congratulations on your new VW Jetta SE. What a great car!

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