Clay Cooley Volkswagen of Park Cities

I just bought a new car Saturday, this is the 3rd VW I buy from this dealership. I wasn't ready to let my old car go they were so nice letting me take my time, they let me drive it around one last time. buy from this dealership. I wasn't ready to let my old car go they were so nice letting me take my time, they let me drive it around one last time. This guys were awesome.Very Professional, yet very Personal also. I enjoyed my car buying experience! More

I started bringing my Touareg to Boardwalk Volkswagen Park Cities recently, as I had experienced another dealership that did not seem to care or appreciate the customers that it had.It always seemed like Park Cities recently, as I had experienced another dealership that did not seem to care or appreciate the customers that it had.It always seemed like you were just “another customer” bringing in your vehicle for service.I was tired of being treated this way, so I looked for an alternative. I wish I had made the switch a lot earlier. My time at Boardwalk Volkswagen Park Cities has been the exact opposite of the previous dealership. I have been greeted by friendly service professionals, who are happy to welcome you to the dealership. The work has always been performed on time, and on one occasion, they gave me the use of a free loaner car, as I had to go to an important meeting. Boardwalk Volkswagen Park Cities really do understand what customer service is all about. I highly recommend this dealership. More

We went in this evening to take a look at the VW Jetta - we were warmly welcomed by Steve Wyatt, who answered all of our questions about the various options. The dealership had a very wide selection of Jet we were warmly welcomed by Steve Wyatt, who answered all of our questions about the various options. The dealership had a very wide selection of Jettas, so Steve helped us narrow down our options and we selected the car we liked. During the negotiations, Steve was always professional and explained the various options for pricing and financing. We walked out owners of a new car - honestly, we had just stopped in to browse! We shopped at several competing dealers across the metroplex, and always left with the feeling that they were playing games - not so here. This is the reason that we have rated this dealership and Steve Wyatt as a 5! More

Working with Steve was great. Needless to say I'm picky and from the get go I told him I would be looking for something very specific. It took a few weeks for us to nail down a deal but Steve was patient, and from the get go I told him I would be looking for something very specific. It took a few weeks for us to nail down a deal but Steve was patient, friendly and honest during the entire process. When I decided on the exact model, color and interior, Steve found it for me. He had the usual standard in sales - under promise and over deliver. Steve said the car would take at least a week to get delivered. So, the next day, I went in to finish up the paperwork and when I walked in, Steve said "You're car is here" He and his management team pulled off getting it here a week early which completely surprised and pleased me. The fact that he went the extra mile truly represented that he's a master salesman who gets the job done. I look forward to working with Steve and the VW Park Cities dealership in the future. Great job guys. More

I went to this dealership just to look around and ask a few question about the Jetta. The people at the dealership (specially Joe Luna)were very friendly and answered all my questions about the car. Overal few question about the Jetta. The people at the dealership (specially Joe Luna)were very friendly and answered all my questions about the car. Overall, I had a great experience and I ended buying a brand new Jetta. More

My husband and I went to Park Cities Volkwagen to just browse the inventory. Myron came to the lot and introduced himself. From that point on we were hooked. Myron is a great people person. He made us fee browse the inventory. Myron came to the lot and introduced himself. From that point on we were hooked. Myron is a great people person. He made us feel comfortable throughout the whole process. He spent several hours with us as we contemplated whether to invest in a new vehicle. After we test drove the Passat we fell in love with it. We decided to purchase the Passat and also purchased a Jetta the same day. The finance process was a breeze. Matt was very nice and assisted us with getting our papers signed in a timely manner. After our experience today, we will be Volkwagen drivers for life. Park Cities Volkwagen is the best!!!!!! More

Hello, I want to Thank Mr. Joe Luna for all his HELP.. Hello, I want to Thank Mr. Joe Luna for all his HELP.. I must say he is a Great salesman and was Very Helpful as far as the process. Ms F. Willi Hello, I want to Thank Mr. Joe Luna for all his HELP.. I must say he is a Great salesman and was Very Helpful as far as the process. Ms F. Williams :-) More

Park Cities has been easy to do business with from purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His kno purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His knowledge of our VW and all its warranties continue to make our expreience a great one. When it's time to trade for our next VW, we'll be back to Park Cities. More

I was welcomed to the dealership by Joe Luna immediately when I arrived. He was courteous, friendly and knowledgable of the car that I was interested in purchasing. He efficiently went through the process when I arrived. He was courteous, friendly and knowledgable of the car that I was interested in purchasing. He efficiently went through the process of negotiation and we agreed on price fairly quickly and easily. He was honest and sincere as we talk about the car and potential finance options. Definitely would recommend Joe and buy cars from him again. Patrick in the finance department was great as well. Very pleasant to work with and he got us through the paperwork quickly. Total experience with the dealership was great. More

My experience with this dealership was very enjoyable. I was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the status of my car as it was being worked on. I appreciated his attentiveness. More