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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,199 reviews
Verified Customer
April 24, 2025
I brought my car in for its 30,000 mile service, a recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communicatio recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communication with me the entire time, and even followed up to make sure everything was OK after I left! When I picked up my car, the detail was perfect and the car looked fabulous but I still had an issue with the phone connection. Nate went above and beyond and was able to support me with the issue and get my connection working. More
by AlyssaB
Employees Worked With
Rickey, Nate
April 24, 2025
Justin Dixon was prompt and courteous and ready to assist me with my car issues. me with my car issues. More
by vloi68
April 24, 2025
Justin Dixon was prompt and courteous and ready to assist me with my car issues. me with my car issues. More
by vloi68
April 24, 2025
I had a great experience from start to finish. . Moe helped me throughout the whole process and ended up purchasing 2 new VW Taos! Will definitely be back on my next purchase. Thank you! . Moe helped me throughout the whole process and ended up purchasing 2 new VW Taos! Will definitely be back on my next purchase. Thank you! More
by omar.alajami
Employees Worked With
Moe
April 24, 2025
When I first bought my Tiguan in September 2023 I really thought that I was mistaken due to a very bad experience with your salesman & showroom manager, I thought that here is something that I should’ve don thought that I was mistaken due to a very bad experience with your salesman & showroom manager, I thought that here is something that I should’ve done. Fortunately when the time for the car service Rickey changed my mind & he showed me a very different kind of treatment he was very professional, friendly and honest. Thank Rickey for your support. I will definitely recommend my friend. More
by mjazz58
Employees Worked With
Rickey
April 24, 2025
Appreciate the warm welcome from Anthony and shuttle service with Erica. Justin kept me in the loop with status on my car to ensure it was working properly. service with Erica. Justin kept me in the loop with status on my car to ensure it was working properly. More
by llvaldez1968
Employees Worked With
Justin
