Clay Cooley Volkswagen of Park Cities

Quick appointment same day and had the car back that afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. More

Robert went above and beyond to help me during my service visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. More

T first i was in decicion of taking the car there but it was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. More

David was great he was very accommodating and explained everything that was going to happen. I had a variety of items that needed to be taken care of, including body work that had to be completed at a dif everything that was going to happen. I had a variety of items that needed to be taken care of, including body work that had to be completed at a different location and he took care of it without a hitch. He was also very pleasant to work with. More

The people in Service are always great. It's the service in back that needs improvement. It seems I always have to bring my car back to finish what should have been caught in the in first place. This time I in back that needs improvement. It seems I always have to bring my car back to finish what should have been caught in the in first place. This time I brought it in because the radiator light was flashing. As of this morning (a week later), it is flashing again even though it was supposed to be fixed. More

This was by far the best car buying experience I've ever had! I've always dreaded having to buy a new car but this has changed my entire outlook on it. Steve Wyatt worked with me until he was able to had! I've always dreaded having to buy a new car but this has changed my entire outlook on it. Steve Wyatt worked with me until he was able to find me exactly what I wanted and I never felt pressured because he treated me like getting me the best deal was the only thing that mattered. His customer service is unbeatable! And then David Hagler also took the time to answer my many questions about the loan and options they provided me with. They were both so courteous, friendly and knowledgable that it made the decision to buy a new Tiguan easy and fun! They both patiently worked with me until I was completely satisfied. And after the sale was completed, and even though it was past closing time, Steve still took the time to answer all of my questions and make sure everything was just as I needed before I drove the car off the lot. I will recommend the service and rave about the experience to all my friends and family! . Thanks so much for finding me exactly what I was looking for and even more for making it such a great experience! More

Great person to work with. Very nice personality. He gave us the best possible deal. I really recommend Steve. He tried his best to find car we want it. He also explain everything related to car. us the best possible deal. I really recommend Steve. He tried his best to find car we want it. He also explain everything related to car. More

DAVID ELSEA IS EXCELLENT SERVICE ADVISOR,WELL KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM I KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM IN THEIR STAFF. More

My experience with Park Cities VW was exceptional. I needed a car and Charles Lockhart found me a great car. He listened to what I needed and guided me to the best car for me. I was under pressure bec needed a car and Charles Lockhart found me a great car. He listened to what I needed and guided me to the best car for me. I was under pressure because my other car was totaled and I needed a car. I have bought 4 other cars from this dealership and have always been satisfied with my purchases. This is my 5th car and I am very pleased with the car. Then Matt Hewison came and told me that I could move forward with my new/used car purchase. I feel Charles and Matt really took care of me. This dealership has always give me excellent customer care. Every depatment from the receptionist, the service group, the cashier, the salesman, and the finance department has been nothing but exceptional. They all seem to enjoy their jobs and enjoy pleasing the customer. They all got the extra mile. This makes a difference in how you deal with a customer. I wish we had this group in congress. I also like their donuts. Thank you Charles and Matt. I really appreciated your support. Thank you, Beverley McClellan More

My family was looking for a reasonably priced used car for my sixteen year old brother. While searching through countless numbers of cars online and even visiting different dealers, we were not really imp for my sixteen year old brother. While searching through countless numbers of cars online and even visiting different dealers, we were not really impressed or satisfied with any of the options we saw. I came across a 2006 Nissan Altima at this dealership and when I called to inquire about it, Olivier was the one who answered the call. From going through their inventory online, I realized that this car is probably the cheapest car they are selling. However, this is where I was thoroughly impressed by the way Olivier treated my family. He showed us the same respect that he would have shown someone that was buying a new car from him. He was very upfront about the car and gave us really honest feedback. The whole process of buying the car was so hassle free. I don't know how the rest of the sales people are at this place, but I know that Olivier is definitely one of a kind. Although we were through with the paperwork, there was a delay for us to take the car home because they were doing some maintenance on it. Olivier was really professional and periodically updated us on the status of the car. He has definitely made this whole experience worry free and I would recommend him to anyone looking to buy a car from this dealership. More