Clay Cooley Volkswagen of Park Cities

Walking into a dealership to buy a car alone at 23 is a scary experience! I spoke with Reid late on a Friday night and came in Saturday morning. Everything was enjoyable and simple from the test drive all scary experience! I spoke with Reid late on a Friday night and came in Saturday morning. Everything was enjoyable and simple from the test drive all the way through the financing process. Thank you so much for making it so easy! More

Good Morning Folks!! Just a heads up..........Mission Good Morning Folks!! Just a heads up..........Mission Accomplished!! I think as much as its been a proven chore to accomplish stress free air tr Good Morning Folks!! Just a heads up..........Mission Accomplished!! I think as much as its been a proven chore to accomplish stress free air travel these days, and its always been equally difficult to complete the process of purchasing a new or pre owned vehicle. A vehicle that would most of all provide a safe and reliable source of transportation for our family members without additional or unwanted cost. I think we all understand the importance of good customer service and how that remains to be the key to a successful business. Be it a proven fact that air travel is the source of much unwanted stress and cost while for me looking for the perfect vehicle for one of my family members is equally unpleasant. While operating under extreme and often unpredictable environments. The most popular question that remains is how do we limit this stress for our customers? How do make the experience pleasurable and a memorable? And one and most important....... How do we keep them loyal? Answer: You treat your customers the way I was treated during my pre owned car buying experience from the fine folks at Boardwalk Volkswagen and especially a gentleman that I could tell has much experience in the business Mr. Myron Marcyniak. You also team up with a power buying financial group that truly does have you and your families experience as their greatest interest. I will always refer potential customers to both American Airlines Federal Credit Union and to Myron Marcyniak at Boardwalk Auto Group. I hope that everyone that chooses to fly American Airlines is more than satisfied with their choice in air travel as I am more than satisfied with my decision to choose Boardwalk Volkswagen for my car buying experience. "This week I was made to feel especially appreciated from the most important people in my life........my family". Thanks to everyone who help make this a positive and also a most memorable car buying experience! More

We want to really thank you for making our experience so comfortable and pleasant. All the team are professionals! We will be back and we will recommend you!! :) comfortable and pleasant. All the team are professionals! We will be back and we will recommend you!! :) More

Olivier was very professional and very helpful. I really enjoyed my experience at the dealership, would recommend it to anyone. I never felt pressured at all. enjoyed my experience at the dealership, would recommend it to anyone. I never felt pressured at all. More

Joe Luna was great to work with. He did a tremendous job through the entire sales process. The whole experience was easy and efficient. I feel I got a great deal on a great car. through the entire sales process. The whole experience was easy and efficient. I feel I got a great deal on a great car. More

Olivier is super friendly, looks after customer well after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. More

From the time we arrived at the dealership, Joe greeted us with a ton of enthusiasm and willingness to help. He was very knowledgeable about the vehicle that we were interested in. He made our car buying us with a ton of enthusiasm and willingness to help. He was very knowledgeable about the vehicle that we were interested in. He made our car buying experience very pleasurable and we found everything that we were looking for. We would definitely purchase another vehicle from him and refer anyone that we know to him. Thanks Joe for putting us in the vehicle that we have been searching for and for going above and beyond to make sure that we were happy with our choice. More

My experience was very seamless, smooth, friendly and I felt I got a really good deal. Myron was very helpful and great to work with. felt I got a really good deal. Myron was very helpful and great to work with. More

Olivier Zitoun's friendly demeanor made us feel comfortable and at ease the minute we met each other. The level of customer service he conveyed was unsurpassed. He explained each process clearly f comfortable and at ease the minute we met each other. The level of customer service he conveyed was unsurpassed. He explained each process clearly from directing the test drive to explaining the paperwork. It's obvious he truly cares about making sure his clients have a merci beaucoup car buying experience. Thank you, Olivier! I LOVE my new Passat! More

Everybody is very nice at Park Cities VW, especially Mr. Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and the guys at the Serv. Dept. they are the best; and about Custumer's Protocol? I give Mr. Fruzia an A+ More