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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.1
928 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 928 reviews

January 16, 2012

David Elsea genuinely cares about his customers. He did an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the More

by gscloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Jan 16, 2012 -

Clay Cooley Volkswagen of Park Cities responded

My name is Robert Rippy and I am the General Manager at Park Cities Volkswagen. Thank you for sharing your feedback and review on DealerRater this morning. Our focus is on delivering the best overall value for our customers and I am here to talk about your specific service experience to learn more. Please let me know when you have the opportunity to talk or stop in to meet with me personally. In Service, Robert Rippy, General Manager Park Cities Volkswagen 214-620-4946

January 16, 2012

Great Service in a timely manner! I needed a rental and that was easy to be taken care of as well. Everything was done sooner than expected! More

by vm1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Craft
Jan 17, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience with Robert Craft. Please let us know anytime we can be of service to you. We appreciate the opportunity to earn your business.

January 15, 2012

This was my second time leasing a vehicle from this dealership and it was a friendly and quick process. They do a great job of walking you through the process and keeping you in the loop. More

by quickrating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid and Pete, Pete Hodges, Reid Ryan
Jan 15, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience with us this afternoon. Please let Reid Ryan or Pete Hodges know whenever we can be of service to you Congratulations on your new Volkswagen.

January 15, 2012

Had a great buying experience. None of the haggle, just straight to the point. I was debating between the VW CC and the Lexus IS250. In the end, the VW was the way to go. The price was much more reasonable More

by whunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt and David Hagler, Steve Wyatt
Jan 15, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for your Park Cities Volkswagen experience and congratulations on your new VW CC. Please let Steve Wyatt or David Hagler know whenever we can be of further service to you.

January 14, 2012

Steve was a real pleasure to work with. Extremely helpful throughout the entire process. We were very pleased with the overall experience and would recommend to anyone. Steve worked with us to get exactly wh More

by Burkecaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt, Steve Wyatt
Jan 14, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Burke and Avery, congratulations on your new Volkswagen. Thank you for sharing your Park Cities Volkswagen experience. Please let Steve Wyatt know anytime we can be of further service to you.

January 12, 2012

Steve Wyatt from Park Cities was great to work with. Steve is a no pressure sale person and is very easy going. Listen to what you want and explains everything in detailed. We are very pleased with ou More

by rotoruda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt, Steve Wyatt
Jan 12, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience. Please let Steve Wyatt know anytime we can be of further assistance to you. Congratulations on your new Volkswagen.

January 11, 2012

I will not buy a vehicle from this dealer. I don't know how this dealer received 4.9. It was the worst dealership experience ever! The salesperson, was very friendly and answered all the questions. I had a More

by gl08816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hagler, Matt Bond, Justin Bond
January 10, 2012

My service rep was Tony Fruzia, who always goes the extra mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. More

by mbuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Jan 10, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience. Please let Tony Fruzia know anytime we can be of further service to you.

January 08, 2012

I loved my car buying experience at Park Cities Volkswagen!! Olivier was so helpful from the beginning to the end in purchasing my 2007 Beetle Convertible. I can honestly say it was the most fun I' More

by jarieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier, Matt Hewison
Jan 08, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience. Congratulations on your 2007 Beetle Convertible. Please let Olivier Zitoun or Matt Hewison know anytime we can be of further service to you.

January 08, 2012

Olivier was very professional and it was a pleasure to have him assist me in the purchase of my new Passat. His extensive knowledge of the vehicle helped me understand how to operate my navigation syste More

by AB1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier
Jan 08, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Passat. Please let Olivier know whenever we cab be of service to you. Thank you for sharing your Park Cities Volkswagen experience here on DealerRater this evening. Have a great week.

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