Clay Cooley Volkswagen of Park Cities

The service technicians are always EXTREMELY friendly and respectful of my time whenever I need maintenance or repairs on my 2009 Jetta. This past visit I just had an oil change and some minor repair work an respectful of my time whenever I need maintenance or repairs on my 2009 Jetta. This past visit I just had an oil change and some minor repair work and I was out of there in 1 hr! And that even included a car wash! The facilities are nice and they offer free wifi (albeit it's a little slow). Every service tech consults with me before they perform any unexpected repairs and are always clear with me about future work which needs to be done. Lastly, one time I dropped my favorite earring down a narrow gap between the driver's seat and the middle console (poor design flaw) which I could never retrieve after many attempts. I pointed this out to David Elsea (must have been last year) and he crawled in my back seat and worked on retrieving that earring for 15 min!!! And he got it!! These guys are great! More

Boardwalk VW has always done an outstanding job for service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me t service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me twice now with my 2006 Jetta and has always listened and given the repair needs with explanations. I like straight forward news. Knowing that it gets fixed right the first time is important to me. Great job to the crew at Volkswagen. More

Robert and his team really helped me out with my repairs on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good will warranty to me and saved me lots of money - which I REALLY appreciated! More

Park Cities Volkswagon was the best experience I have had at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were c at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were charging me for service that Park Cities told me was covered under warranty. Park Cities attendant, Ted, was honest. Honesty goes a long way in my book. I will recommend all my VW driving friends to Park Cities. More

i had a great experience all the way around. olivier was great to work with and meet all of my needs. i would recommend him and the delearship . great to work with and meet all of my needs. i would recommend him and the delearship . More

I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More

Excellent experience. Reid was a pleasure to deal with. I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my questions. More

This was by far the best car buying experience I've had. I'd recommend this dealer to any body. Thanks for a great transaction! I'd recommend this dealer to any body. Thanks for a great transaction! More

My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More