Clay Cooley Volkswagen of Park Cities

Olivier took our call initially and was very helpful in describing the vehicles he had available that met our criteria. We scheduled the appointment, and he even took the time to call us in advance of the describing the vehicles he had available that met our criteria. We scheduled the appointment, and he even took the time to call us in advance of the appointment to let us know that one of the two cars sold to make sure we still wanted to come in. When my wife arrived to test drive the car, he was very accommodating and went out of his way to make sure she took the time she needed to feel comfortable with it. Then, when the horse-trading started, he was very up-front about the process, and my wife felt very comfortable the whole time. After the sale, there was a very small chip in the paint. He came in on his day off to make sure the car was taken to the paint repair shop and got it touched up, even though he was sick! I recommend working with Olivier highly. More

Very easy to work with. Would recommend them to anyone looking to buy a car who is looking for an easy/stress free experience. Would definitely buy a car from here in the future. looking to buy a car who is looking for an easy/stress free experience. Would definitely buy a car from here in the future. More

I just bought my first brand new car from this dealership. Joe Luna made the entire process so easy! He was very friendly and efficient. As soon as I told him what I was looking for, he found the dealership. Joe Luna made the entire process so easy! He was very friendly and efficient. As soon as I told him what I was looking for, he found the exact car for me. I really appreciate excellence, and I think that Joe exemplifies that. I definitely recommend this dealership and Joe Luna to anyone looking for a great car. More

professional and helpful from start to finish, willing to work with me and my husband in a timely manner, convenient location, look forward to going back for service, love my new car! work with me and my husband in a timely manner, convenient location, look forward to going back for service, love my new car! More

First of all let me say that Olivier Zithoun was so wonderful to work with. I cannot begin to say how accommodating, straightforward, genuine he is to work with. This was my first car buying experience wonderful to work with. I cannot begin to say how accommodating, straightforward, genuine he is to work with. This was my first car buying experience and within five minutes of talking to Olivier, I felt completely comfortable and at ease. Before talking with Olivier I had been working with another VW dealership and did not have a good experience. Olivier at Park Cities is how car buying should be. This is the BEST customer service I have ever received; I will recommend Olivier and Park Cities VW to anyone and everyone. More

Olivier was great. The best car buying experience I have ever had and I am close to 60 years old. Olivier was extremely knowledgeable about the vehicle, friendly and very accommodating. I would definitely ever had and I am close to 60 years old. Olivier was extremely knowledgeable about the vehicle, friendly and very accommodating. I would definitely recommend Olivier to friends and family and the car dealership too. Everyone that I came in contact with was friendly and helpful. More

I feel very comfortable at this dealership and particularly with service advisor Robert Craft. I trust Robert's analysis and advice. I generally wait for my car to be serviced (I live outside the particularly with service advisor Robert Craft. I trust Robert's analysis and advice. I generally wait for my car to be serviced (I live outside the service area of the courtesy van), and Robert has always given me an accurate estimate of the time it will take. The quality of service has been top-notch, as far as I can tell, and Robert's advice and help has always been spot-on. More

This experience was once again, easy and done with class. 3rd VW purchased here and Olivier made the car buying experience a perfect one. Olivier took care of all the details and ensured that we were take 3rd VW purchased here and Olivier made the car buying experience a perfect one. Olivier took care of all the details and ensured that we were taken care of from the minute we walked into the dealership. The experience could have been better. More

I love my new Tiguan & working with Joe. He is fun, helpful and knows everything about the Tiguan & the high tech blue tooth/ navigation system. helpful and knows everything about the Tiguan & the high tech blue tooth/ navigation system. More

Mr. Elsea was professional, friendly, and very helpful in the service department. He took time to explain the situation to me and was very helpful in expediting the service necessary. Will use this dealersh the service department. He took time to explain the situation to me and was very helpful in expediting the service necessary. Will use this dealership for all service needs. More