Clay Cooley Volkswagen of Park Cities

The entire experience at Park Cities VW was great. The customer service of both Pete Hodges and Olivier Zitoun was amazing. They answered all of my questions and made me feel very comfortable. They were b customer service of both Pete Hodges and Olivier Zitoun was amazing. They answered all of my questions and made me feel very comfortable. They were both honest and up front about everything in the deal. I would recommend Park Cities VW and both Pete and Olivier to any one looking for a car. Make sure and ask for these guys. I got a great car, got a great deal & couldn't be happier. Great experience! More

I like to know information about the car, financing, etc prior to going to the dealership. Most places make that like pulling teeth, Olivier made it very easy on us. I knew everything before going to look prior to going to the dealership. Most places make that like pulling teeth, Olivier made it very easy on us. I knew everything before going to look at the car, we were in and out in less than an hour. Will definitely get my next VW from here! More

Steve Wyatt was very easy to deal with and very informative and I was comfortable with him. He spent a lot of time showing me everything on the CC. David Hagler was also very nice - however - I informative and I was comfortable with him. He spent a lot of time showing me everything on the CC. David Hagler was also very nice - however - I think the price for my VW Passat should have been higher as I kept in a great condition and it had low mileage, so I was disappointed in that part of the transaction. However, I was kind of expecting that. Bottom line -I love my new car and will look forward to using your service group - since I now have an extra year on my warranty! More

Great employees. Ver friendly atmosphere. Attention to detail first rate. Explanations of needs complete. The only thing I couldn't get done during my recent visit (10,000 mile service) was a "computer re detail first rate. Explanations of needs complete. The only thing I couldn't get done during my recent visit (10,000 mile service) was a "computer reset" that would have helped with mileage, performance, etc. I did not have the two hours to wait for this VW proposed update. Other than that, Park Cities Volkswagen is the best dealership we have dealt with. We started with Metro VW in Irving, but knew we found our Eos's home on our first visit. Unfortunately our first Eos was totalled out when an absent minded driver ran a light and we hit him broadside at 35 to 40 MPH. My wife and I were lucky that all airbags and restraint systems worked perfectly. We were so impressed, we went back and got our 2012 Eos. What a car, what a dealership. Kenny Pirkle Jan Hawkins More

Our family had a wonderful, efficient and highly satisfying experience with Olivier Zitoun, Olivier was a refreshingly candid, engaging and helpful sales advisor. He connected with our young ki satisfying experience with Olivier Zitoun, Olivier was a refreshingly candid, engaging and helpful sales advisor. He connected with our young kids and helped them feel at ease with the whole car buying process. My wife felt like her time and opinions were being respected. And I actually enjoyed the car buying experience. A FIRST! More

A few years ago, when there were a limited number of diesel Jettas available and the demand was huge, other dealers were marking them $500 to $1,000 ABOVE retail. Park Cities was not. Guess who got ou diesel Jettas available and the demand was huge, other dealers were marking them $500 to $1,000 ABOVE retail. Park Cities was not. Guess who got our business for life? Who knows my car better than me? No one. I like that they respect that and listen to what I have to say. As long as they treat me with respect as a valued customer, they will continue to get my business. Their goal is to make things right -- happy cars -- happy customers.... :) More

This was the most pleasant car buying experience we have had. There was no pressure and everyone seemed to be working to get us the deal that we wanted. Everyone we worked with was honest and explained ev had. There was no pressure and everyone seemed to be working to get us the deal that we wanted. Everyone we worked with was honest and explained everything to us. The sales manager kept us informed about the length of time we had to wait for our trade-in to be appraised and apologized for the length of time it took. In the end, we got the deal we wanted and felt like we walked about much less stressed than the previous times we have bought a new car. More

Great Dealership - not too pushy or forcefully - very fair price for my new car and quite professional while giving great customer service. Steve Wyatt is my boy! fair price for my new car and quite professional while giving great customer service. Steve Wyatt is my boy! More

To begin with, Myron was extremely helpful over the phone, not to mention how friendly he was when we actually arrived. There was no big sales pitch, no pushiness, only valuable information and friend phone, not to mention how friendly he was when we actually arrived. There was no big sales pitch, no pushiness, only valuable information and friendliness. Working with Myron was a very comfortable and easy experience, making buying a new car very pleasureable. More

It is a very kind and friendly dealership, and are always at your service for any question or concern. I am really happy with my car as well as the people who are at service. at your service for any question or concern. I am really happy with my car as well as the people who are at service. More