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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,196 reviews
April 28, 2025
Excellent service and communication. Ricky is a great service advisor. Very helpful cashier at check out too. Ricky is a great service advisor. Very helpful cashier at check out too. More
by jondaniel
Verified Customer
April 28, 2025
They always treat me right in the service department. I always feel they have my car in their best interest I always feel they have my car in their best interest More
by sanbw
April 26, 2025
one of the best dealerships i've ever been to everyone was super nice and helpful was super nice and helpful More
by JACK G
Employees Worked With
April 25, 2025
Asian has been the service advisor for my 17-year-old VW Jetta for years now, and she always instills great confidence in my service at Clay Cooley VW. Thorough, knowledgeable, and courteous, she consisten Jetta for years now, and she always instills great confidence in my service at Clay Cooley VW. Thorough, knowledgeable, and courteous, she consistently takes that time to explain each recommended service and assists me in maintaining my vehicle. While the promise of quality service from VW brought me in, it has been the consistent and dependable experience with a trusted advisor that keeps me coming back. I continue to be impressed with the service at Clay Cooley VW and recommend Asian and the entire team without hesitation. More
by G. R.
Employees Worked With
Asian Craven
April 24, 2025
I brought my car in for its 30,000 mile service, a recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communicatio recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communication with me the entire time, and even followed up to make sure everything was OK after I left! When I picked up my car, the detail was perfect and the car looked fabulous but I still had an issue with the phone connection. Nate went above and beyond and was able to support me with the issue and get my connection working. More
by AlyssaB
Employees Worked With
Rickey, Nate
