Clay Cooley Volkswagen of Park Cities

It was my first car ever and they were real professionals. They helped me finance it and I highly recommend this dealership if you want to buy a Volkswagen in DFW. Great experience! professionals. They helped me finance it and I highly recommend this dealership if you want to buy a Volkswagen in DFW. Great experience! More

About 2 or three months ago I started thinking about trading my Jetta in and I sent an email and was contancted within 30 minutes by a sales associate. Super nice guy and I decided to wait. This past we trading my Jetta in and I sent an email and was contancted within 30 minutes by a sales associate. Super nice guy and I decided to wait. This past weekend after creatively packing my car full of items and dog It was decided that I really needed a larger vehicle. I purchased the Jetta at Park Cities and was so happy that it was a no brainer to go back. I called on Monday morning and spoke with Oliver. I explained that I wanted a Tiguan and if he could make it work for me then I would come in on my lunch break and trade my vehicle in. Well, Oliver did it. He called me every step of the way and finally called and said these are the terms we can do if you give me an hour I will have everything ready. I showed up and was greeted by him and he was very sweet. He had the car out front for me to drive. He walked me through the vehicle and then we were on the tollway. Fell in love with the Tiguan and so we went back. I was in and out of the dealership within an hour. I can not remember my finance manager I worked with's name but he remembered me from before. It had been 3 years and he is still at the same dealership. I am on my 3rd volkswagen and this is my second purchase from Park Cities. I have sent a few friends over and they have the same experiance that I do each time. Even my service rep is amazing. I have had him for at least a year. Everyone is so great and the dealership manager should be proud of that team. You can tell that everyone there loves it. Brovo Park Cities Volkswagen and thanks for all your help Oliver! More

I'm not sure if I love my new VW CC that I purchased yesterday or my sales advisor Oivier more! I don't know where they found this lovely gentleman, but he originally spoke to my husband as I thought I yesterday or my sales advisor Oivier more! I don't know where they found this lovely gentleman, but he originally spoke to my husband as I thought I was shopping for a Passat. Olivier sent him home with all the information and said "this guy is unbelievable...no big sales pitch, no pressure. Olivier just wanted us to get the car we though we wanted at a great deal and NO hassle. I phoned Olivier on Friday and asked if we could come test drive the Passat. I found out later it was his day off! Olivier took his time with us, allowed me to drive the Passat, the Passat V6 and we were down to choosing a color... I happened to wander by a CC and fell in love...yet another test drive with Olivier sitting in the passenger seat telling me about this dream car. I couldn't sign on the dotted line quick enough. Olivier is genuine, fascinating, charming and knowledgeable...never what you expect when you visit a dealership. I can't recommend him highly enough if you want the perfect buying experience. In fact, everyone we met at Boardwalk were top notch professionals. This is my first new car in over 20 years and it will not be the last I purchase from Olivier and Boardwalk Volkswagon. This was a dream come true and an experience I will never forget! Cheers to Olivier Zitoun. Thank you for going over and above... Patti and Roy Crane More

Transparent, helpful, customer focused, truthful and Transparent, helpful, customer focused, truthful and honest. These guys know how to sell cars and win customer attention. Awesome team of people Park Transparent, helpful, customer focused, truthful and honest. These guys know how to sell cars and win customer attention. Awesome team of people Park cities have. More

I visited the dealership as my back door would not open and my air bag light was on. I called the repair costs in to the warranty people and they would not accept it. I called Boardwalk back with this in and my air bag light was on. I called the repair costs in to the warranty people and they would not accept it. I called Boardwalk back with this information and they took over. They were able to deal with the warranty people and have my repairs done and on time--no out of pocket charges to me. They were very professional and courteous to me and made sure to leave me a voicemail with up to date details as to when my car would be ready. I would definitely recommend Boardwalk Park Cities VW. Good job. More

I went online and looked up volkswagen dealerships and came across Park cities volkswagen.I called and Israel Velasquez answered the phone,immediatly I knew I was talking to someone who was very familiar came across Park cities volkswagen.I called and Israel Velasquez answered the phone,immediatly I knew I was talking to someone who was very familiar with a volkswagen. Over the phone I told Israel I didn't want to waste my time or his and that I was looking for someone with experience.Talking to him a little more I realized Israel was knew what he was talking about,so I decided to make a trip to Park Cities Volkswagen.Well the rest is history....once I got there I met David Hagler, his manager.They both were very helpful and professional and made my buying experience a success! As a buisness owner myself, I know the importance of customer service.They both did a great job and all I can say is, "I'll be back!" Thanks Again! Javier More

I was treated like my time was important with no unnecessary sales tactics. They listened and that is what made the deal happen. The car was a surprise 25th anniversary gift for my wife so it had to unnecessary sales tactics. They listened and that is what made the deal happen. The car was a surprise 25th anniversary gift for my wife so it had to be spectacular. I bought her the 2012 Passat TDI SEL Premium. She absolutely loves it. Thank you Joe Luna and Park Cities for making this the best and the most seamless car purchase I have made in the past 28 years. You have earned my respect. More

I went to Park Cities Volkswagen and am the new proud owner of a 2012 golf. As soon as i pulled up, Olivier was there to greet me! They already had the car i wanted to see pulled up and waiting for a tes owner of a 2012 golf. As soon as i pulled up, Olivier was there to greet me! They already had the car i wanted to see pulled up and waiting for a test drive. Olivier was outstanding and very helpful. But everyone, from the big boss man down to the finance office were all very kind and made me feel confident in my purchase. Park Cities offers outstanding customer service, value, and quality cars. I am looking forward to doing much business with them in the future. More

We came to Park Cities VW several months ago while looking for a new car for our daughter. While we did not buy a car on that visit we were impressed with our sales adviser, Oliver Zitoun. When we r looking for a new car for our daughter. While we did not buy a car on that visit we were impressed with our sales adviser, Oliver Zitoun. When we resumed looking for a car for he,r we chose to drive 45 minutes to this dealership even though there was a VW dealership in the town where we live. We were impressed with the "no pressure" demeanor, courtesy and respect we were given during our initial visit and wanted to return here where we knew the actual sale would be hassle free and speedy.. We also appreciated the way in which he included our daughter in the process. He made it a priority to ask her opinion and explain the vehicle operation to her. She felt very important and we think it will help her to better realize the responsibility involved with owning a car. We reached an understanding on a fair price very quickly and had a car in less than an hour. Oliver made special efforts to get our "additions" to the car completed while we went to lunch. It was the quickest car buying experience e have had in 29 years. More

It was a great experience and the purchase of my new VW eos did not take as long as expected. Price for my trade in and my new vehicle was settled on rapidly. In addition I was able to borrow the VW eos go eos did not take as long as expected. Price for my trade in and my new vehicle was settled on rapidly. In addition I was able to borrow the VW eos go to lunch and think about it before I had to sign my paperwork!!! More