Clay Cooley Volkswagen of Park Cities

Excellent service!!! Steve is great and very flexible. I highly recommend Park Cities Volkswagen. They will match the price that you want. I love my new Tiguan and the service that it has. highly recommend Park Cities Volkswagen. They will match the price that you want. I love my new Tiguan and the service that it has. More

Olivier is a very good salesman to deal with at Boardwalk. Everyone was really nice. This is the second time I've bought a car from Boardwalk. It's the main reason why I am a repeat customer. My Boardwalk. Everyone was really nice. This is the second time I've bought a car from Boardwalk. It's the main reason why I am a repeat customer. My entire experience this time was great. I had one little concern and they quickly fixed the issue immediately. They gave me a good price for my trade in. Customer care is a VERY important thing with them. I have another experience from January of this year that definitely made me a repeat customer. I had an 2006 Volkswagen Jetta TDI that needed a brake job and the 50k maintenance package performed. The gentleman that was assigned to me went above and beyond what was required of him. He was able to get me a loaner car for the day. He could have easily had me rent a car to save himself some time. He didn't, he went out of his way to find a loaner car for me. Having said that I will say this about the finance guy in the RICHARDSON Boardwalk Volkswagen dealership. Everyone else, especially the salesman, was very nice and professional. This is from my car purchase in June 2009. He is still working there to this day. (How I have NO idea. My opinion, he should be fired IMMEDIATELY) I bought an used 2006 Volkswagen Jetta TDI. Due to who my employer was he said that my interest rate would be 13%. Only because of my EMPLOYER, not my credit score (above 650). I called him on this as bull. I got the interest rate dropped to 7.99% How can someone have a clear conscious about doing that to a customer? There are a lot of people who he has obviously taken advantage of over the years. I will tell this story every chance I have about him SPECIFICALLY until he is no longer working for Boardwalk. Everyone else I have dealt with at Boardwalk, at both locations, have been great. I do need to add that the finance GENTLEMAN at the Park Cities location was very nice and professional to deal with. It's only the finance guy at the RICHARDSON Boardwalk Volkswagen I am saying this about. (Sorry it took me a week to post this Olivier!) More

I went in for a routine service but had questions about I went in for a routine service but had questions about getting a new lease. Everyone was super helpful, professional and knowledgeable. Excellent fo I went in for a routine service but had questions about getting a new lease. Everyone was super helpful, professional and knowledgeable. Excellent follow up. More

When I started looking for a new Jetta, I began my search with Joe and never looked back. He went above and beyond to find the car with all the amenities I desired for the lowest possible price. He put in th with Joe and never looked back. He went above and beyond to find the car with all the amenities I desired for the lowest possible price. He put in the extra time and took calls after hours to answer any and all of my questions. In the end, Joe found me the best possible car and I am absolutely thrilled with his service. Not to mention, he is a great guy and was a blast to work with. I would definitely recommend Joe to anyone looking for a new or used car! More

Great service! Everyone is kind and helpful! I have had to come in quite a few times for different issues on my vehicle and each time the folks were helpful and the service was great! They got thru the wor to come in quite a few times for different issues on my vehicle and each time the folks were helpful and the service was great! They got thru the work as quickly as possible and with professionalism! I worked with Brittney Dunham this time around she was a pleasure to interact with and very efficient! More

This was my first time to buy/finance a car and I had a very pleasant experience. The sales rep I worked with was very friendly and helpful. The finance person I worked with went over and beyond to get me very pleasant experience. The sales rep I worked with was very friendly and helpful. The finance person I worked with went over and beyond to get me the lowest interest rate possible and actually gave me tips on how to improve my credit score for the future. I would definitely recommend this dealership to someone especially if they are a first-time buyer. More

I went to the lewisville volkswagen first, and they charged me very high price with several additional fees. park cities volkswagen deleted all of them without trying to ripping me off. The final price charged me very high price with several additional fees. park cities volkswagen deleted all of them without trying to ripping me off. The final price we get is GREAT! More

Great service....Steve and his sales manager were very helpful. Great experience we did the whole deal online which was great for me saved me time!! helpful. Great experience we did the whole deal online which was great for me saved me time!! More

I went in not intending to purchase that day. Myron was great to work with and listened to the things I cared about in features. They had a car on the lot that met my needs exactly. It was raining, so My great to work with and listened to the things I cared about in features. They had a car on the lot that met my needs exactly. It was raining, so Myron brought the car up front for the test drive. At the end of the purchase, he actually parked the car inside for me to drive out without having to go through the rain. Matt made the purchase very easy. We discussed options to purchase and his recommendations were honest and helpful. It was a great experience at Park Cities VW. More

I stopped by Park Cities on my way to look at other cars. I had always liked the Passat but never driven one. Joe showed my a variety of 2012 Passats and was very helpful and never pushy. Honestly, the custo I had always liked the Passat but never driven one. Joe showed my a variety of 2012 Passats and was very helpful and never pushy. Honestly, the customer service being so great at VW made me decide not to even continue to the other dealers. Joe and Matt were great and I highly recommend them to friends and family. More