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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.1
929 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 929 reviews

April 28, 2012

Reid was extremely friendly and helpful. He never pushed us and worked hard to get us a price that worked within our budget. My wife is thrilled with her new car. More

by b10ftus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Loftus, Reid Ryan
Apr 28, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Volkswagen and we are thrilled that your wife is thrilled with it. Thank you for sharing your Park Cities Volkswagen experience here on DealerRater. Please let Reid Ryan know anytime we can be of further service to you.

April 26, 2012

Joe was very friendly, straightforward, and easy to work with. We gave him our price and he made it work for us. I love my new Jetta! More

by rachelbrown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe , Joe Luna
Apr 26, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Rachel, congratulations on your new Jetta and thank you for sharing your Park Cities Volkswagen experience here on DealerRater. Please let Joe Luna know anytime we can be of further service to you.

April 25, 2012

Olivier made the process easy and I appreciated him keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership More

by aserda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Volkswagen and thank you for sharing your Park Cities Volkswagen experience this morning. Please let Olivier Zitoun know anytime we can be of further service to you.

April 24, 2012

Chad Wheeler was so friendly and helpful. He answered all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad c More

by cbarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wheeler
Apr 24, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you so much for sharing your VW service experience at Park Cities Volkswagen. Please let Chad or Robert know anytime we can be of further service to you.

April 23, 2012

I have taken my 99 Jetta there for 3 or 4 occasions for minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice wait More

by basarcenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience and we do our very best to provide the best overall value for our customers. We are not the cheapest, but we are very competitive. We are committed to the highest level of Certified Volkswagen service in North Texas.

April 23, 2012

It was an overall great experience buying my new car from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from More

by mholliday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luna
Apr 23, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Volkswagen and thank you for giving us the opportunity to earn your business. Please let Joe Luna know anytime we can be of further assistance to you.

April 23, 2012

This was my first experience buying a new car and the whole team made it pretty pleasant. There were some points where I was waiting while they dealt with other customers, but overall I got a great deal More

by Jcup2306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice
Apr 24, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on buying your first new car..and a Volkswagen at that! Great choice and thank you for sharing your Park Cities Volkswagen experience with us on DealerRater. Please let Olivier Zitoun or B.J. Knous know anytime we can be of further service to you.

April 23, 2012

Had a very pleasant experience. My salesman Joe Luna was friendly, but not pushy. New his product well. Whole process was easy and done quickly. Was not sitting around waiting and waiting. Got my price, fin More

by Tadlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luna
Apr 24, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Tad, thank you for taking the time to share your recent Park Cities Volkswagen experience with Joe Luna. Please let Joe know anytime we can be of further service to you. Congratulations on your new VW.

April 21, 2012

I had a used car that was about to go out of factory warranty. I went by to see if there was anything I needed to do before cycling out of warranty, and they found that one of my major services had not More

by eli916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle, Tony, Ted, Ted Jacobs, Tony Fruzia
Apr 21, 2012 -

Clay Cooley Volkswagen of Park Cities responded

We were glad to be of service to you and get your work done before you were out of warranty. Please let Tony Fruzia and Ted Jacobs know anytime we can be of further service to you. Thank you for sharing your Park Cities Volkswagen experience.

April 21, 2012

Joe Luna was kind, knowledgeable, helpful and laid back. Most dealerships and salesman force a 'high-pressure' sale, which is such an insult. Joe was refreshing and professional. More

by emarieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany-service dept., Joe Luna
Apr 21, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience this afternoon. Please let Joe Luna know anytime we can be of further service to you. We sincerely appreciate your recommendation here on DealerRater.

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