Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
Reid was extremely friendly and helpful. He never pushed us and worked hard to get us a price that worked within our budget. My wife is thrilled with her new car. us and worked hard to get us a price that worked within our budget. My wife is thrilled with her new car. More
Olivier made the process easy and I appreciated him keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership of choice. More
Chad Wheeler was so friendly and helpful. He answered all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad c all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad contacted me with repair status, warranty status & rental car approval right away. They had my car over the weekend & it was ready on Monday afternoon. Chad informed my that my care was covered under warranty so I didn't have to pay out of pocket. Once my care was ready for pick up they sent a shuttle for me during my lunch hour. Service Advisor Robert Craft made sure to help get my paperwork processed & last minute questions I had answered. I love that I didn't have to sit around forever in their lobby or miss a day of work for these repairs. Everyone at the service department are so friendly & I would highly refer anyone to go there for repairs to their VW. More
I have taken my 99 Jetta there for 3 or 4 occasions for minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice wait minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice waiting room, etc. However, the prices are through the roof as you would expect from a dealership (you can expect to pay AT LEAST 5x more than you would at a neighborhood mechanic). More
It was an overall great experience buying my new car from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. More
This was my first experience buying a new car and the whole team made it pretty pleasant. There were some points where I was waiting while they dealt with other customers, but overall I got a great deal whole team made it pretty pleasant. There were some points where I was waiting while they dealt with other customers, but overall I got a great deal and great service. More
Had a very pleasant experience. My salesman Joe Luna was friendly, but not pushy. New his product well. Whole process was easy and done quickly. Was not sitting around waiting and waiting. Got my price, fin friendly, but not pushy. New his product well. Whole process was easy and done quickly. Was not sitting around waiting and waiting. Got my price, financing was easy. Was impressed how quickly I drove off in a new car! Would highly recommend this dealership! More
I had a used car that was about to go out of factory warranty. I went by to see if there was anything I needed to do before cycling out of warranty, and they found that one of my major services had not warranty. I went by to see if there was anything I needed to do before cycling out of warranty, and they found that one of my major services had not been completed, which would cost $$ if I weren't under warranty. In just a few minutes they had me all set up to leave the car there, have the work done under warranty, and got it back to me the next day. Everyone was helpful, friendly and informed, it was a great experience! More
Joe Luna was kind, knowledgeable, helpful and laid back. Most dealerships and salesman force a 'high-pressure' sale, which is such an insult. Joe was refreshing and professional. Most dealerships and salesman force a 'high-pressure' sale, which is such an insult. Joe was refreshing and professional. More