Clay Cooley Volkswagen of Park Cities

This is my 3rd visit to the dealership in less than 6 months. I will say that if it were not for Chad Wheeler working things out for me, I might be more questioning. He has been so understanding, keepin months. I will say that if it were not for Chad Wheeler working things out for me, I might be more questioning. He has been so understanding, keeping me informed on the progress of my car, making everything as affordable as he was able to for my repairs. Chad will always be my go-to-guy at Park Cities Volkswagon. More

Quick efficient service! Very informative representatives. My car was taken care of quickly and in the amount of time promised. Chad kept me informed of the service needs and time frame. representatives. My car was taken care of quickly and in the amount of time promised. Chad kept me informed of the service needs and time frame. More

I was so very pleasantly surprised that VW Service had the ability to see me on the spot to help me with my headlight. They were so nice and efficient, I was in and out in less than a half hour. The ser the ability to see me on the spot to help me with my headlight. They were so nice and efficient, I was in and out in less than a half hour. The service department is the main reason I returned to purchase 2nd VW from Boardwalk/Park Cities on Lemmon in Dallas. Customer Experience extends to every touch point/inflection point of the customers interaction cycle. Good job! More

Fantastic experience at this dealership, no hassle! I got a great car at a great price! My trade-in value negotiations were painless and perfect. I will recommend Joe and his team to all my friends. got a great car at a great price! My trade-in value negotiations were painless and perfect. I will recommend Joe and his team to all my friends. More

This was the best car buying experience that I have ever had. Olivier Zitoun is an absolute pleasure to work with: professional, knowledgeable, honest, courteous and funny. I would recommend him to anyon had. Olivier Zitoun is an absolute pleasure to work with: professional, knowledgeable, honest, courteous and funny. I would recommend him to anyone without hesitation. Just excellent! More

Everyone at the dealership has been phenomenal to work with. They were very accommodating, and took care of my needs as quickly and efficiently as possible. And everything was completed at a very reason with. They were very accommodating, and took care of my needs as quickly and efficiently as possible. And everything was completed at a very reasonable cost. I will definitely be back! More

I went in with certain parameters to buy a new car. Olivier satisfied my questions and pricing and I left in one visit with my new Jetta Sportwagon TDI! Olivier satisfied my questions and pricing and I left in one visit with my new Jetta Sportwagon TDI! More

Brittney was great, very helpful with the service issues I had. She went above and beyond, will definitely be requesting her next time I come in for service! I had. She went above and beyond, will definitely be requesting her next time I come in for service! More

Like the honest way of treating my time. Lou was Like the honest way of treating my time. Lou was responsive and understood that I do not wanted to play the game of the price pinpong , I told them Like the honest way of treating my time. Lou was responsive and understood that I do not wanted to play the game of the price pinpong , I told them what I wanted and we negotiate the price. Expedite and fast service in the finance, no push to get more services on my car. I was expecting a vw courtesy item (key chain or something) since the passant car key came only with the simple metal ring but that's ok. We bought a routine from vw Richardson and they gave us a vw key chain so I was expecting the same. More

I had a great experience with Mike he was very polite and even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I w even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I was just another customer. More