Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Really simple easy and not so complicated. Giving the best deal and best situation for us to accept and handle the price and negotiation of the car. best deal and best situation for us to accept and handle the price and negotiation of the car. More
Went in for oil change and detect why engine light was on. They Made sure I was able to go back to work after my visit. Kept me updated during the process. Very friendly. on. They Made sure I was able to go back to work after my visit. Kept me updated during the process. Very friendly. More
Very painless process. Joe and the whole team put together the best deal possible, and never felt like I was being pushed. I shopped around eight dealers, and they were the most responsive to my call together the best deal possible, and never felt like I was being pushed. I shopped around eight dealers, and they were the most responsive to my calls and emails. Half of the eight never even called me back. I would buy here again. More
Thanks for your help with my car. Unfortunately all the oil leaked out on my way down to San Antonio. I was able to make it to a VW dealership and contact the shop manager back at Boardwalk. All the costs oil leaked out on my way down to San Antonio. I was able to make it to a VW dealership and contact the shop manager back at Boardwalk. All the costs were covered, but I do not think synthetic oil was used for the change when it was redone down here.This is the second time the oil filter was not put on incorrectly causing me issues. Good thing I was in a city with a dealership and that my motor did not get damaged (as far as I know) Service reps at Boardwalk were super friendly though, its just poor work done on the vehicle. I have had other work done on the car such as my breaks and boots, which was questionable. The rear of my car now makes a jingling noise. More
What can I say about Olivier but AWESOME! His "fun atmosphere" and sincere nature was the main reason for our making a decision on that date. We appreciate everyone who worked so hard to make this pur atmosphere" and sincere nature was the main reason for our making a decision on that date. We appreciate everyone who worked so hard to make this purchase a reality for us. P.S. HEe also gave me a sweatshirt and keychain so anyone who reads this, "don't forget to get yours, too"!!! More
Excellant service. Shop manager took vehicle for test drive with me and was able to get a good sense of the issue. At the end of service the mechanic also took a test drive with me for my satification. drive with me and was able to get a good sense of the issue. At the end of service the mechanic also took a test drive with me for my satification. More
This place was great! Brice May helped me finding a new car. Everybody was very nice, laid back, and answered all my questions. They did a great job showing me all my options and letting me choose the best car. Everybody was very nice, laid back, and answered all my questions. They did a great job showing me all my options and letting me choose the best car that fit all my needs. This place understands what customers need (and what they don't need), and they did a great job listening to me. This was a great experience and I couldn't be happier with my GTI. Great people, great service, would highly recommend! Make sure to ask for Brice May or David Haggler, they're awesome! More
Always great service, always helpful, friendly and knowledgeable staff members. Work is always completed in a timely manner and my car is always returned clean! knowledgeable staff members. Work is always completed in a timely manner and my car is always returned clean! More
I called late Friday afternoon to see if I could get an oil change. Mr. Fruzia immediately told me to come in and it would be taken care of. He is consistently friendly, professional, and prompt in having oil change. Mr. Fruzia immediately told me to come in and it would be taken care of. He is consistently friendly, professional, and prompt in having my car moved to the service area. Mr. Fruzia keeps me informed of any and all progress if I am waiting for my car, and is quick to inform me if there are other mechanical issues to be addressed. Pricing, time frame, and any other questions I may have are quickly answered by Mr Fruzia. If he does not have the answer, he will find out and let me know promptly. He is a great service representative. More