Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Tony Fruzia is an excellent service provider who knows his customers and goes the extra mile to make sure they are informed during the service process and know their options. He is always positive, upbea his customers and goes the extra mile to make sure they are informed during the service process and know their options. He is always positive, upbeat, and friendly, which is a big help especially when dealing with the inconvenience and stress that goes along with having a car out of service. Over the past 11 years, I have dealt with other Volkswagen shops in the area, but Tony is the reason I consider Park Cities VW my first choice when having any service done on my New Beetle TDI. More
I really appreciated the "no" pressure sales and everyone at the dealership was friendly and up front on our purchase. I will go back to this dealership to buy again even though I live in OK. and everyone at the dealership was friendly and up front on our purchase. I will go back to this dealership to buy again even though I live in OK. More
I took my daughter's 2005 VW beetle into Park Cities VW to have it serviced. I was preparing the car for sale. I also needed two hub caps and some touch up paint which I ordered from the parts department. to have it serviced. I was preparing the car for sale. I also needed two hub caps and some touch up paint which I ordered from the parts department. Rachel Lapino was my service representative and handled my contact with their department well. She gave me good advice while emphasing the recommendations their tech had made. When she found out I was selling the car she informed the used car dept. and they also gave me good advice. Rob Mills in the parts dept. was also very nice and helped. More
As Always Tony has gone above and beyond himself. He noticed that my tires were wearing funny even though they were only a few weeks old. He had them balanced and my ride runs like brand new! Little t noticed that my tires were wearing funny even though they were only a few weeks old. He had them balanced and my ride runs like brand new! Little things like that go along way with a customer. I have even told people that I may get a better deal on a Volkswagen at another dealership, but I will always buy from you because of the "After" customer service that I receive. Tony is a great asset to your customer service department. More
The teamwork and coordination of personnel at Park Cities VW provides a sense of seamless customer support. Personnel listened to my concerns and tailored their offers and suggestions to accommodate my circu VW provides a sense of seamless customer support. Personnel listened to my concerns and tailored their offers and suggestions to accommodate my circumstances and put me at ease. Any ruffles I generated were elegantly smoothed out in a personable manner with courtesy, respect and professionalism. More
I give the higest rating possible to this dealership as my family and I were treated well by Steve Wyatt. He was well knowledged about the car that we were interested in and we didn't feel uncomfortable my family and I were treated well by Steve Wyatt. He was well knowledged about the car that we were interested in and we didn't feel uncomfortable or pressured under his care. We had a choice of going to two other VW dealership that was close to us, however Park Cities VW, advertised the best prices. The purchasing of the car took less time than expected and everything from financing to drive out went smoothly. We were happy with the purchase price of the car. I would recommend Steve and the dealership to anyone that would be interested in a VW. More
Friendly, fast and convienent service. Clean welcoming facility and the employees were professional. I appreciate honest work and integrity, Robert presented himself very well and did not leave me with a facility and the employees were professional. I appreciate honest work and integrity, Robert presented himself very well and did not leave me with any questions. Nice work, Jeremy King More
I had an absolute amazing experience working with the Park cities VW dealership. Not only did they offer me the best price on my Jetta in the metroplex, they also treated me fair on my trade in and work Park cities VW dealership. Not only did they offer me the best price on my Jetta in the metroplex, they also treated me fair on my trade in and worked with me so I would be able to use my truck one day the next week to move some items. They responded quickly to any questions I had, and did not pressure me in any way to get the deal done right then. The finance team also got me an amazing APR and was extremely helpful. This was by far my best experience with a dealership in the state. More
Myron and Matt were laid back, friendly, welcoming, willing to go to battle for me and very knowledgeable. Best car buying experience ever I highly recommend buying a car there. willing to go to battle for me and very knowledgeable. Best car buying experience ever I highly recommend buying a car there. More
great sales person, was fun, down to earth, non-agressive and easily relatable. gold stars all around. this was my first time in a VW dealership to purchas a car, and think it will be my first of many purcha and easily relatable. gold stars all around. this was my first time in a VW dealership to purchas a car, and think it will be my first of many purchased. More