Clay Cooley Volkswagen of Park Cities

Joe Luna made my experience of purchasing my first car a great one. He was very personable and was there to help us get the deal we wanted. I anticipated that my experience of purchasing my first car woul great one. He was very personable and was there to help us get the deal we wanted. I anticipated that my experience of purchasing my first car would be overwhelming but Joe made it seamless. More

Overall, Reid Ryan was very professional and I would recommend him to friends and family. Out of all the dealerships I visited Park Cities had the best customer services. recommend him to friends and family. Out of all the dealerships I visited Park Cities had the best customer services. More

Had problems getting the service person to respond. Repairs took much longer than I was told and wasn't able to get my car til the next day. The work done was fine. Repairs took much longer than I was told and wasn't able to get my car til the next day. The work done was fine. More

Within a year we purchased two VW's. Tony has been the service man we've dealt with the most. We always ask for him because he knows his job and the vehicles. He goes out of his way to explain things and service man we've dealt with the most. We always ask for him because he knows his job and the vehicles. He goes out of his way to explain things and tries to make our time there as comfortable as possible. The other associates marked have assisted us when Tony is not available. It is great that they work well together and display professional teamwork. We look forward to a long future with VW and Tony and his team mates! More

Process was fast, easy and exactly what we were looking for! No high pressure and price haggling which is why I would keep coming back. for! No high pressure and price haggling which is why I would keep coming back. More

Chad was great- took care of my primary reason for Chad was great- took care of my primary reason for coming in and turned out they found another issue which he got resolved in a timely manner and ga Chad was great- took care of my primary reason for coming in and turned out they found another issue which he got resolved in a timely manner and gave me a discount on that which I appreciated. More

I have been coming to this dealership for many years now...and I can say that every so often the team there strives to reach the next level of service in their pursuit to satisfy and appease their custo now...and I can say that every so often the team there strives to reach the next level of service in their pursuit to satisfy and appease their customers. This last visit showed just that. Boardwalk VW Park Cities is trying yet again to reach the another level to their already existing one, and in my opinion they have. Courteosy has always been their practice no matter what level they are trying to achieve. Britney is lovely and a delight to work with. Thank you Brittney Ted is patient and most attentive in listening to make sure he addresses ALL that his customers are coming their. He is also good about going over everything you ask him to do, and that lets me think...he was listening....and attentatively. Thank you Ted! More

Loved, loved loved my experience buying my CC from Olivier and Boardwalk VW! I was impressed with Olivier's no BS approach. I had had a very, very traumatic experience when I bought my first CC from Olivier and Boardwalk VW! I was impressed with Olivier's no BS approach. I had had a very, very traumatic experience when I bought my first CC from Rusty Wallace. That experience made me never want to step foot in a dealership again! I was able to Apply online and talk to Olivier over the phone about my wants and needs in a new car. He told me the bottom line and did not sugar-coat anything. I felt like he was giving me the same advice my own father would. At no point was I ever pressured into buying a car from him. He was able to find the car I wanted in an hour! The next day I came in, the paperwork was ready, the car was ready, and I was happy to see that he had added on some extras that I did not even ask for yet! I was out of the dealership and in my own car in one hour! I will be sure to send anyone I know who is looking for a car to him and boardwalk! The finance guys were also very friendly and helpful. On another note, before I bought my second CC, I had been bringing my previous one to their service department. I give them 5 stars! They always did a good job, and always washed and vacuumed my car for me! Thank You Boardwalk VW! More

My family has bought three cars from Steve in the past year... He's the best!!! I will always recommend him to anyone I know. year... He's the best!!! I will always recommend him to anyone I know. More

Love my new Tiguan! I got the model and color I wanted. The payments were exactly what he said they would be. Joe was great. Will recommend him. The payments were exactly what he said they would be. Joe was great. Will recommend him. More