Clay Cooley Volkswagen of Park Cities

Brittney is awesome. This was my third visit for service with Brittney. Everytime she is friendly, explains everything well, and my car gets serviced in best time. I have stopped going to other dealership with Brittney. Everytime she is friendly, explains everything well, and my car gets serviced in best time. I have stopped going to other dealerships due to poor service. I have never looked back. I always get friendly, honest and timely service with you guys at Park Cities Volkswagen. I can not say enough good about the service department at Park Cities. More

I was very impressed with my auto shopping experience at Boardwalk VW Park Cities. I tried to purchase a 2012 Golf R at another dealership, but they made no effort to sell the car at my price. BJ Knous di Boardwalk VW Park Cities. I tried to purchase a 2012 Golf R at another dealership, but they made no effort to sell the car at my price. BJ Knous did his very best to earn my business on a new 2013 R, by meeting my budget concerns over pricing and financing. Israel Veloquez was an excellent salesman to work with and provided a great test drive. Coming from a 2010 GTI w/DSG (automatic), I was concerned about going back to a manual 6 speed only. BJ allowed me to drive the car home (12 miles) to show the wife and get some more time with the manual transmission. It took that long in traffic to convince me I would not be happy driving a manual again. I didn't purchase the car but I know where I'll return for my next VW product. The R is a GREAT car but not for me with right shoulder arthritis. Again, buy with confidence here. More

My experiences with Park Cities VW has always been great. This is the second car that we have purchased and the process has always been very straight forward. Bob Kukowski was great. Very attentive to o This is the second car that we have purchased and the process has always been very straight forward. Bob Kukowski was great. Very attentive to our needs without the high pressure sales push. With their large inventory we were able to find the vehicle we needed and move quickly through the process. More

Matt and David were so personable and professional. It was a pleasure doing business with them. They deserve a huge raise for the amazing work they do. I will definitely recommend others to buy cars fr was a pleasure doing business with them. They deserve a huge raise for the amazing work they do. I will definitely recommend others to buy cars from them. Thanks guys! Melissa Eidson More

I bought a 2012 Golf with Convenience. I've been to I bought a 2012 Golf with Convenience. I've been to other dealerships and had bad experiences with dealers delaying and making negotiation experienc I bought a 2012 Golf with Convenience. I've been to other dealerships and had bad experiences with dealers delaying and making negotiation experience uncomfortable. But Parkcities and Matt have been helpful in coming to the price that I was comfortable with. Reasonable and He will try his best to get you the deal that you are looking for. It was the most smooth and less stress car experience buying I've had so far. I recomend working with Matt. More

I am in sales and I am aware that if a person does not like you, they will not buy from you. Joe has a natural like-ability quality about him. He knows his product and takes his job seriously while at the like you, they will not buy from you. Joe has a natural like-ability quality about him. He knows his product and takes his job seriously while at the same time making you feel comfortable. Well, after all I did walk away with a car. I diod not expect to do that today. He paid me to say this. Just Kidding! More

I bought my last two cars here on the strength of the service department. The service rep always takes the time to patiently explain what's wrong with my car, what needs to be done, and what my options a service department. The service rep always takes the time to patiently explain what's wrong with my car, what needs to be done, and what my options are. Often the rep calls in the mechanic who's actually done the work to answer questions. Several times I've been told about situations I was not aware of but that could become troublesome: Two tires that would soon need to be replaced, or a small leak that might develop into a big leak in a couple months. Because of this kind of service, when I drive out I'm confident there are no hidden problems that will pop up later, when I'm not expecting them. This sense of confidence is really the most important thing the dealer has to sell. More

This internet sales person Steve Wyatt was very professional on helping me decide on the purchase my Jetta Volkwagon from Volks Wagon of Park Cities in Dallas,Texas on Lemon Av. I recommend anyon professional on helping me decide on the purchase my Jetta Volkwagon from Volks Wagon of Park Cities in Dallas,Texas on Lemon Av. I recommend anyone to go talk with him on his outstanding customer service at Park Cities Volkswagen, and I assure you that his customer service will help you buy the Volkwagen that fits your need from the internet sales department. You will be happy once you drive off in your new car! More

We came in to purchase two cars here after a bad experience at another dealership. the negotiation process was low key an not stressful. Although the 0% financing was not available on a 2013 model experience at another dealership. the negotiation process was low key an not stressful. Although the 0% financing was not available on a 2013 model, they found us a great loan deal regardless. Mryon was informative and explained the features of the car thoroughly. Now its time to drive. Good team here. More

Park Cities and the sales/finance staff was amazing! Coming in to lease a car for the first time, the staff was very accommodating and helped me through the process. I was able to discuss numbers and ne Coming in to lease a car for the first time, the staff was very accommodating and helped me through the process. I was able to discuss numbers and negotiate prices to get the price to something that made me comfortable to pay. To make me more confident with my purchase, they let me take the car for an overnight test drive as well. The customer service was great, offering me water and making sure I was comfortable while visiting. I didn't feel like I was at the car dealership and all they wanted to do was make the deal. They were very patient, answering my questions there or through e-mail, and not bugging me about when I was going to come back. My experience was great and I would recommend this dealership and VW to anyone! More