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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.1
928 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 928 reviews

September 28, 2012

There are not many things I dislike more than having to buy a car, but RJ was extraordinarily helpful and made the process quick and easy for me. He found a car that matched my criteria, and after a quick More

by mto79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Kutz
Sep 28, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let RJ Kutz know anytime we can be of further service to you. We appreciate you. Have a great weekend.

September 27, 2012

As the cliche goes, if you had bad service tell the manager. If you've had great service tell a friend. I'm scouring my list of friends who may be in the market for a new car so I can tell them to buy More

by Penny Wise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Sep 27, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Steve Wyatt know anytime we can be of further service to you. We appreciate you and look forward to serving your family in the future. Have a great Thursday.

September 27, 2012

Ivan made this purchase very easy for me! I was in a car accident where my old car was totaled and this dealership worked with me in this situation, which was great! I really needed a light at the end of th More

by KellyBurke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Martinez
Sep 27, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Kelly, thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Ivan Martinez know anytime we can be of further service to you. We are glad that you were not seriously hurt in your accident. We appreciate you.

September 26, 2012

Larry was absolutely wonderful. This is my second Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest adv More

by jtollenaere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry (service advisor)
Sep 26, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience with Larry. Please let us know anytime we can be of further service to you. We appreciate you and your recommendation here on DealerRater. Have a great afternoon.

September 26, 2012

Tony is one big reason I am a return customer at VW Park Cities. He's taken care of my cars for a long time. Just seeing him when I drive in gives me a sense of confidence. The problem this time was in the More

by bmarvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Sep 26, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience this morning on DealerRater. We sincerely appreciate your business and please let Tony Fruzia know anytime we can be of further service to you. Have a great week.

September 25, 2012

Sayed was very friendly and helpful with answering all questions about purchasing the new car. He was very knowledgeable and stayed with me during the entire process. I highly recommend Park Cities VW. More

by mhaynes978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Azhar
Sep 25, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new Volkswagen. Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Sayed Azhar know anytime we can be of further service to you. We sincerely appreciate your business and recommendation.

September 24, 2012

Very seamless and easy to deal with from start to finish. Excellent follow-up, which I look for when buying a product or service. I would highly recommend this dealership and personnel. This is our first Vol More

by egerstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance manager, Reid Ryan
Sep 24, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your first Volkswagen and thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let B.J. Knous and Reid Ryan know anytime we can be of further service to you. We appreciate you. Have a great week.

September 24, 2012

Tony was absolutely the best. This dealership is above and beyond when it comes to help customers feel confident about their purchase. Regardless of how small of a problem I have they always help me solv More

by jhughes5472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Sep 24, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience this morning. Please let Tony Fruzia know anytime we can be of further service to you. We appreciate you and your business. Have a great week.

September 23, 2012

This is the second car in 3 years we have brought from VW and Reid. We very much appreciate all of the staff at this dealership and plan to recommend the product and staff We plan on maintaining this relat More

by leslie.m.harris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob jr,Pete , Reid Ryan
Sep 23, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Glynn and Leslie, congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Reid Ryan know anytime we can be of further service to you. We appreciate you and your repeat business. Have a great week.

Sep 23, 2012 -

leslie.m.harris1 responded

We brought from Reid not Matt if you could please correct

September 21, 2012

I initially went to the dealership to purchase a pre-owned vehicle, due to my car being totalled out by my insurance company. After advising Reid and Pete of my situation they were working diligentl More

by SBuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid and Pete, Pete Hodges, Reid Ryan
Sep 21, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Reid Ryan and Pete Hodges know anytime we can be of further service to you. We appreciate you. Have a great weekend.

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