Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I gave the rating I did because I was told I needed to completely replace multiple parts of my car that, after getting a second opinion, It turns out I didn't actually have to get replaced. A hose came u completely replace multiple parts of my car that, after getting a second opinion, It turns out I didn't actually have to get replaced. A hose came unattached and the dealership tried to tell me that I needed to completely replace the piece of the car that the hose was attached to. I believe I was mislead by the extent of the damage to my car. This dealership could have fixed only a portion of the parts and received my money and business on this deal and in the future, but because I believe I was lied to, another shop received my business and I will not be returning to this dealership anytime in the future. More
Ivan did an excellent job - we were very happy with all aspects of our experience! We would definitely recommend this dealership and use it again. aspects of our experience! We would definitely recommend this dealership and use it again. More
Sayed was very responsive to and respectful of my needs and provided knowledgeable answers to all of my questions. I appreciated his spending his afternoon with me as we sorted out which car was most appr and provided knowledgeable answers to all of my questions. I appreciated his spending his afternoon with me as we sorted out which car was most appropriate for me and for making the purchase process pleasant and efficient. More
Steve Wyatt did not pressure me, he answered my questions promptly, and worked the deal that I wanted. He spent the time to address my concerns and listened to what I wanted. I usually purchase a car every 3 promptly, and worked the deal that I wanted. He spent the time to address my concerns and listened to what I wanted. I usually purchase a car every 3 years. More
Tony is very courteous and helpful! He has taken care of all the VWs in my family; always suggesting the best options for repair work necessary I intend to conntinue to use Boarwalk Park Cities to maintain all the VWs in my family; always suggesting the best options for repair work necessary I intend to conntinue to use Boarwalk Park Cities to maintaing and repair my VW More
Tony was very friendly and knowledgeable. He made sure his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at t his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at the time and what work could wait. He rushed my car through on a Saturday, even without a scheduled appointment, to do everything he could to return my car to me by closing. He also made sure my car came back clean and detailed, even ensuring an additional washing to remove some remaining road grime. More
Tony and his team were very professional and quick when servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. More
5 weeks ago, my husband and I selected a 2012 Jetta TDI from this dealership after looking at various makes/models for several weeks. We hadn't bought a car in several years and had been overseas for the l from this dealership after looking at various makes/models for several weeks. We hadn't bought a car in several years and had been overseas for the last three years so the car shopping process took some time. We are really happy with our Jetta TDI! This past weekend, we decided to select Car No. 2. We spent some time deciding what size vehicle we needed, but were quite focused in that it would be another Volkswagen. Given our positive experience in selecting the Jetta, we returned to Myron Marcyniak at Park Cities Volkswagen. We test drove several cars on Friday, and returned Saturday morning to finalize everything. To give you some idea as to how seamless a process it was, my husband and I were able to make a final selection (2013 Golf TDI--love it), complete the paperwork, and drive home with the vehicle just hours before we were holding our daughter's 10th birthday party. Normally I wouldn't want to stress myself out before having 12 ten year olds at my house for a sleepover, but I trusted the transaction at Park Cities VW was going to be as smooth as our first. It was. We got a competitive price on a car that we really enjoy driving. I would recommend working with Myron Marcyniak and the folks at Park Cities VW to anyone who is looking for a stress-free car buying experience! More
This dealer got me a great deal on CC which I thought I wouldn't be able to afford it however they made the impossible to having a new 2013 CC Sports within 3 hours! wouldn't be able to afford it however they made the impossible to having a new 2013 CC Sports within 3 hours! More