Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My husband and I came in about 45 minutes before closing because we both work during the week and on Saturdays. I felt bad about arriving so late, knowing that the employees would be counting down the minut because we both work during the week and on Saturdays. I felt bad about arriving so late, knowing that the employees would be counting down the minutes until they were able to go home for the night. When we walked in, Myron was as friendly and calm as could be. He sat back and asked about our wants/needs and got to know us. He was not in any rush whatsoever, and made us feel good about being there. We test drove two 2013 Jettas before deciding on the colors we wanted and smoothly went into talking numbers. Myron prides himself on making sure the car buying experience is not stressful, and he did just that. The next day, I went on my lunch break to pick up the new Jetta. Everything was ready for me and they even had the car in the showroom. I got to drive it out of the doors on my way out, which was a very neat addition to the entire experience. They really go the extra mile. We had the most unstressful, pleasent experience at Park Cities Volkswagen and would recommend the dealership and Myron to anyone and everyone! More
Very nice service and thorough. I have always taken my Jetta there and the staff is knowledgeable and work with the warranty company to cover most of the issues Jetta there and the staff is knowledgeable and work with the warranty company to cover most of the issues More
Sayed gave exceptional customer service. Very friendly guy. I'd definitely recommend his service to anyone. The dealer ship was very easy to work with. I said what I wanted, how much I could pay and they guy. I'd definitely recommend his service to anyone. The dealer ship was very easy to work with. I said what I wanted, how much I could pay and they made it happen for me. GREAT! More
He was very nice and was incredibly patient. He gave awesome customer service and we felt as if he was an old friend. We appreciate his help very much! awesome customer service and we felt as if he was an old friend. We appreciate his help very much! More
Very friendly, fast, professional! I will definitely be returning for my next oil change. I really did enjoy my experience at the Park Cities Volks Wagon location! returning for my next oil change. I really did enjoy my experience at the Park Cities Volks Wagon location! More
I made a lot of research before going to this dealer regarding my new car purchase. Noble and Pete were excellent and even provided me with a offer via email which in itself was better than what most ot regarding my new car purchase. Noble and Pete were excellent and even provided me with a offer via email which in itself was better than what most other dealers provided. I like the no pressure atmosphere and at no time did I feel I was being led on. I had very specific requirements for my car and Pete and Noble even had one brought over from Houston for me. I got a deal I felt was fair on both the car price and the trade. Financing was done by Patrick and again very straight forward and easy. I work in IT so the screen in the desk they use for digital paperwork made all my geeky senses tingle lol. All in all highly recommended. More
Great customer service and fantastic to work with. The whole process wss quick and easy. I would definitely recommend them to a friend or family member. whole process wss quick and easy. I would definitely recommend them to a friend or family member. More
The sales staff at Park Cities Volkswagen was very knowledgeable and friendly. Our car buying experience was smooth, quick and enjoyable. We love our new CC! knowledgeable and friendly. Our car buying experience was smooth, quick and enjoyable. We love our new CC! More
Matt was awesome. After getting no help from my local Volkswagen dealership here in northwest Arkansas, I randomly called park cities vw and spoke with Matt and, said, "I want to buy a loaded 2012 touare Volkswagen dealership here in northwest Arkansas, I randomly called park cities vw and spoke with Matt and, said, "I want to buy a loaded 2012 touareg and take advantage of the 0% financing for 72 months..." I thought he might not take such a random request from some one he has never set eyes on seriously, but in less than an hour he had located the exact vehicle I wanted, we did the whole deal over the phone, and I drove down from Arkansas to Texas to get the vehicle the next day. Super easy and smooth transaction, and Matt took the time, though it was after hours to go over all the features of my new vw. More