Clay Cooley Volkswagen of Park Cities

Ted was veery courteous, friendly and helpful. He went out of the way to have my child's GPS retrieved from the car's compartment part of the hand rest. Wishing you Happy Holidaya !!! Thanks, Ted. out of the way to have my child's GPS retrieved from the car's compartment part of the hand rest. Wishing you Happy Holidaya !!! Thanks, Ted. - Manivannan More

Everyone exceeded my expectation. Overall a positive experience. I enjoyed working with Tony. Pat was also very helpful. My car is running great now. I am also worried about items that may have been ove experience. I enjoyed working with Tony. Pat was also very helpful. My car is running great now. I am also worried about items that may have been overlooked at my previous repair location. More

Outstanding. This was my first new car purchase but I Outstanding. This was my first new car purchase but I was not pressured by the sales staff to make the deal with them. They were very knowledgeabl Outstanding. This was my first new car purchase but I was not pressured by the sales staff to make the deal with them. They were very knowledgeable about the vehicle (Jetta)and the service warranty. I highly recommend Park Cities Volkswagen to everyone. Ask for Joe Luna and he will provide you with the answers to your questions. More

Brought bug in for state inspection and to have drivers side windshield washer replaced, asked that passenger side washer also be replaced at same time. Parts only had one washer available, but had a heate side windshield washer replaced, asked that passenger side washer also be replaced at same time. Parts only had one washer available, but had a heated one available to utilized on the passenger side. Tony took it upon himself (and I totally agree with his intervention) to tell tech NO to heated washer (ridiculous for Texas weather and it cost twice as much as the regular washer). If more service reps were as thoughtful and looked out for the customer (as Tony does), more money would be made in the long term via repeat customers. If a heated washer had been installed on my car, I'd have been totally ticked off. Hope you appreciate Tony the way I do, besides, he's always cheerful and friendly. More

I had a great experience with everyone at the dealership. The staff was friendly and spent time both showing me around the cars and going over financial options. The leasing process went smoothly and was ver The staff was friendly and spent time both showing me around the cars and going over financial options. The leasing process went smoothly and was very fast. More

Terrific buying experience. Service and professionalism was of the utmost level. I would highly recommend this staff and dealership to anyone looking for a new Volkswagen. was of the utmost level. I would highly recommend this staff and dealership to anyone looking for a new Volkswagen. More

The work on my Beetle was done quickly but properly. Mike was very personable, remembering the last time my Beetle was in for service. He kept me informed as to the progress as well as other issues he recomm was very personable, remembering the last time my Beetle was in for service. He kept me informed as to the progress as well as other issues he recommended be addressed. My car was ready for me upon my arrival back to the dealership and was presented to me nice and clean. More

My experience at Park Cities Volkswagen was wonderful and stress free. Excellent customer service! Mr. Steve Wyatt is a great man of integrity and was determine help me find what I was comfortable with. He a stress free. Excellent customer service! Mr. Steve Wyatt is a great man of integrity and was determine help me find what I was comfortable with. He and Mr. Patrick Carroll put me first and that felt great. We all shared a common goal of finding the perfect car that fit my needs. I left with the feeling of not just being another sale made. Thank you all for your hard work. More

I had an amazing experience here buying my 2010 Jetta. They had outstanding customer service and I didnt even feel like I was buying a car~ NO PRESSURE SALES! It was great, I will definitely be a repeat c They had outstanding customer service and I didnt even feel like I was buying a car~ NO PRESSURE SALES! It was great, I will definitely be a repeat customer and hope to send many clients their way! Thank you park cities for my beautiful new car! :)Also, be sure to ask for Joe Luna, he is my favorite by far and was wonderful to work with along with Matt H. the finance manager! More

The experience and wonderful customer service that I received not only from Reid Ryan but the entire Park Cities Volkswagen staff. I have received lots of comments on the 2013 GLI that I bought. But it received not only from Reid Ryan but the entire Park Cities Volkswagen staff. I have received lots of comments on the 2013 GLI that I bought. But it was the service that I received that makes me pass along that experience. Reid and the Park Cities Volkswagen staff was there to provide and offer and assistance needed in selecting a vehicle. Let me says this when I arrived at the dealership the car I selected online was already parked in front of the building for me. I really can't put into words how this staff made it like buying a car from family. I would recommend anyone that's looking for a car whether its new or used. Please go to the Park Cities Volkswagen @ 5555 Lemmon Avenue Dallas, TX 75209 and get a car and I promise it will be a experinece like never before. I'm glad that I went and now I truly have found a dealership that is not concerned with just earning your money but most of all your business, relationship & frienship. I once again would like to thank Reid Ryan and the entire Park Cities Volkswagen staff. More