Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Visit was smooth. Tony even offered to reschedule when I received an important call from work. The shuttle driver was friendly and prompt to drive me to and from work. received an important call from work. The shuttle driver was friendly and prompt to drive me to and from work. More
Initially the technician and Jery stated to my insurance that they had never seen what happened to me and my car and it impeded the claim by my insurance company. After two weeks it was approved. They stat that they had never seen what happened to me and my car and it impeded the claim by my insurance company. After two weeks it was approved. They stated to have had all the parts in the shop and another two weeks went by. At the very end they requested an addendum to the claim,a door latch which was reported as tampered with in the initial claim. Finally the car was returned to me 32 days later with the door latch incomplete. The remote does not adequately open on the first stricking of the bottom. I am returning the car today and requesting completion and a loaner. It was not inspected nor am I pleased with the service. $4000 later and the car is not compldeted satisfactorily. I was referred by a close banker friend and I was more than disappointed. More
Jorge was an excellent service adviser. He explained the procedures and costs involved with the service and got my car back to me in a timely manner and in better condition than when I dropped it off. the procedures and costs involved with the service and got my car back to me in a timely manner and in better condition than when I dropped it off. More
Joe made our sale pleasant, he went through all the details, we didn't feel pressured. I will recommend Joe to my friends. Thanks for the great customer service! details, we didn't feel pressured. I will recommend Joe to my friends. Thanks for the great customer service! More
Myron was so helpful when I came in to buy my second VW. I had just been in a wreck and wasn't too excited about purchasing a new car. I was interested in the VW Tiguan and he helped by showing me all of m I had just been in a wreck and wasn't too excited about purchasing a new car. I was interested in the VW Tiguan and he helped by showing me all of my options - asking what was important to me in a car, etc. I visited him at first on Friday and came back to buy the car on Wednesday. We preferred to do the negotiation over email and that was quick and easy. I came in on Wednesday to sign the paperwork, and I was in the office less than an hour (on my lunch break!) They were very considerate of my time and offered for me to come back at any time with questions. I truly love my new VW and I'm very happy with the service that I received! More
Myron Marcyniak was a joy to work with throughout the entire car-buying process. I was in the market for a used car, and Myron helped walked me through all of my options, and was there to answer all of entire car-buying process. I was in the market for a used car, and Myron helped walked me through all of my options, and was there to answer all of my inquiries. When I fell in love with one of the vehicles post my test drive, the negotiation process was smooth and painless, and I came away with a very fair price for the vehicle I wanted. It was great to actually walk into a dealership and feel like I was dealing with honest people! More
I went in on a Saturday afternoon with my check engine light on and was taken care of the same day. Ted kept me advised of the status of my car and made sure that I was aware of everything. Ted was very light on and was taken care of the same day. Ted kept me advised of the status of my car and made sure that I was aware of everything. Ted was very helpful and made sure that I felt that I was an important customer of Park Cities Volkswagen. More
I came into the dealership as a first-time buyer. I was wanting to look at cars other than a VW, but Joe Luna sold me on a new Jetta. Joe was a very friendly, honest and knowledgeable salesman who made my wanting to look at cars other than a VW, but Joe Luna sold me on a new Jetta. Joe was a very friendly, honest and knowledgeable salesman who made my experience easy and stress-free. I look forward to working with him and Park Cities VW for years to come and would recommend my family and friends to buy or lease from this dealer! More
Came in to look at a used EOS as possible trade for my 2010 Beetle. My big thing was I wanted to come in make a decision and have no hassle. Joe worked the deal, transferred the warranties from one car t 2010 Beetle. My big thing was I wanted to come in make a decision and have no hassle. Joe worked the deal, transferred the warranties from one car to the other and I spent maybe 15 minutes signing paperwork and having Joe sync my phone to the blue tooth in the new car. It was the best car buying experience I have ever had. No pressure, no haggling just a good deal and a great salesperson. More
Sam at Park Cities Volkwagen was an absolute pleasure to work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car f work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car for my needs and budget. More