Clay Cooley Volkswagen of Park Cities

I have been a long term customer and will continue to be. Great dealership, Great service, great people. I have recommended this dealership multiple times. Great dealership, Great service, great people. I have recommended this dealership multiple times. More

Everyone from the information center to all the sales people were courteous and made me feel welcome to be in the dealership. The salesman, Reid Ryan was excellent to work with, and took the time to exp people were courteous and made me feel welcome to be in the dealership. The salesman, Reid Ryan was excellent to work with, and took the time to explain every step of the process to me. I have already referred two people to this salesman and dealership. All the sales people in the dealership were extremely busy, but Reid mad me feel like his most important customer. I love the car, and appreciate the courtesy and professionalism that Reid represented. Thank you Auto Nation and most of all Thank you Reid Ryan. More

I had a great experience leasing a new vehicle at AutoNation Volkswagen. I arrived at the dealership very late to buy a car. Ken Foster assisted me in finding the exact I was looking for. I was tradi AutoNation Volkswagen. I arrived at the dealership very late to buy a car. Ken Foster assisted me in finding the exact I was looking for. I was trading in my 2 door sports car and was looking for something more economical. Ken was able to find the exact vehicle I was looking for, he offered we take it for a test drive and knew everything about my future car! I never felt rushed or pressured to make a decision. Ken and Pete helped me get a great deal on my trade in and get a great deal on my new lease too! Matt prepared the my leasing agreement, presented warranty options and answer all of my many questions. The detailing team even stayed late to make sure my new car was pristine as I drove it off the lot! Usually after the sale is done a dealership has made their money and they don't care about you anymore.... THIS IS NOT THE CASE HERE! More

I visited AutoNation VW today to purchase a few parts for my Rabbit and get some help with a couple issues my car is having. I was a bit nervous to take in my beat-up salvage, but was very pleasantly surpris my Rabbit and get some help with a couple issues my car is having. I was a bit nervous to take in my beat-up salvage, but was very pleasantly surprised to find every employee I encountered to be friendly, professional, helpful, accommodating, knowledgeable (the list could go on and on)! The service I was provided was quick and made my visit effortless. In addition to all this, I found your employees to be exemplary team players who work well together to provide a memorable experience for the customer. Although I did not purchase my Rabbit at this location, I feel as if my visit today made me part of the VW family. Thank you AutoNation VW! More

The service was good, but a little expensive. Very friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership. friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership. More

Tony has always been pleasant to work with. He is very personable and smiles to brighten your day. He is well informed and provides superb customer service. personable and smiles to brighten your day. He is well informed and provides superb customer service. More

It was the easiest car buying experience that I have ever had. It was low pressure and the team seems to have a genuine interest in helping customers get the car they want for a good price. We arrived late had. It was low pressure and the team seems to have a genuine interest in helping customers get the car they want for a good price. We arrived late on Saturday to buy the car that I had test driven earlier. Even though he had another customer when we arrived, Reid Ryan made sure that we were promptly taken care of. He stayed after hours to ensure that I understood all the features of my new car. He even told me to call him on Sunday if I had any questions. Incredible customer service! Matt Hewison was also very friendly and great to work with. I highly recommend Reid, Matt and the entire team at AutoNation VW. More

Excellent representatives and very good w/information relayed to me concerning the work to be completed. The representatives names are Tony Fruzia and Steven Tyler. relayed to me concerning the work to be completed. The representatives names are Tony Fruzia and Steven Tyler. More

My experience was GREAT! I never felt pressured and everything moved along quickly. I was given all the time and attention I needed. Joe even stayed past hours to ensure my transaction was completed. C everything moved along quickly. I was given all the time and attention I needed. Joe even stayed past hours to ensure my transaction was completed. Customer service was above and beyond what was required. More

AutoNation Volkswagen Park Cities is where we purchased our new 2012 PASSAT SEL Tdi. For the sake of convenience, I took our car to another dealership that was located much closer to our home. Well, ne our new 2012 PASSAT SEL Tdi. For the sake of convenience, I took our car to another dealership that was located much closer to our home. Well, needless to say, I will only be taking our car to AutoNation Volkswagen Park Cities. I don't believe speaking derogatory of another organization will accomplish anything. I will say that comparatively, the levels of customer service differ vastly with AutoNation Volkswagen Park Cities being far superior in that area. Mr. Lewis was attentive to my concerns and schedule and delivered an excellent product. Thanks to Mr. Lewis and AutoNation Volkswagen Park Cities, our car will only be taken to their location. Convenience is not always convenient in the long run. There is no substitution for hard work and superior customer service. Thank you AutoNation Volkswagen Park Cities and Mr. Matt Lewis. More