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Clay Cooley Volkswagen of Park Cities

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.1
921 Reviews
Contact Dealership

5555 Lemmon Ave

Dallas, TX

75209

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Showing 921 reviews

November 09, 2024

$200 to diagnose the problem. $410 to replace the battery. $700+ for upsold services. No, thank you. More

by smumoi
Recommend Dealer
No
Employees Worked With
Jacob
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November 09, 2024

Liked rep who was very helpful but this dealership adds a tracker I DID NOT want, told them (manager) I didn’t want it, and they said they install this on all vehicles and it can’t be taken off. Turns out, t More

by SPMCHAFFEY
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
None of the people I worked with are listed!
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November 09, 2024

Absolutely incredible service from Chance! He made me feel at easy and walked me through the entire process. He was extremely knowledgeable and helpful. More

by chelseadasch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayms Badai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance
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November 08, 2024

The sale manager Mo doesn't not keep his word . We was purchasing a 2024 Atlanta and we had some issues with it he told me to come up and we can work something out and when I got there they told me More

by cbrown9856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Dean
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November 08, 2024

wait time getting your car ready for service is very long. i hope it can get better in future More

by designw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

I recently took my car to Clay Cooley VW for its first service, and I couldn't be more pleased with the experience. From the moment I arrived, everyone was professional and courteous, making the entire pr More

by Patrick Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall the employee name.
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November 08, 2024

The service is pretty good. I like those people over there. They are very professional. More

by zhishentong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Jacob was very helpful and knowledgeable. I will definitely be back. Thank you for a good experience More

by Cora.lena.1671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Caudle
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November 08, 2024

The experience was excellent, and they have the best staff, an a great work environment More

by jonathan.golden1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle & Asian Craven
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November 08, 2024

Pongan mas atención a lo que el cliente les pide o sus dudas. Y que respeten las citas. Yo tenía cita y esperé mucho, y vi que en dos ocasiones llegaron clientes y los pasaron primero y rápido. Honestame More

by MARTINEZ7406@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
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