Clay Cooley Volkswagen of Park Cities

We greatly enjoyed working with Joe! He was so nice and helpful and didn't pressure us too much about purchasing, letting us come to our own decision. We also met with Steve when Joe wasn't in the office a helpful and didn't pressure us too much about purchasing, letting us come to our own decision. We also met with Steve when Joe wasn't in the office and he was very nice and helpful as well. We absolutely love the vehicle we ended up purchasing, and are happy to have started a positive relationship with Joe and Autonation VW Park Cities. I honestly believe that we could call him and he would help out on anything we needed. He was so accessible during our purchase decision in the office and even when he was out of the office via his cell. Very positive experience here, and would definitely recommend to others. More

Very friendly and courteous as we walked into the dealer. Mr. Luna was very patient and helpful looking for possible finance options! The overall experience was very good! Mr. Luna was very patient and helpful looking for possible finance options! The overall experience was very good! More

I would give Billy's customer service 10 STARS!! From start to him walking me to my car wishing me a great day on a rainy day. Well taken care of. Billy explained the service report leaving me without an start to him walking me to my car wishing me a great day on a rainy day. Well taken care of. Billy explained the service report leaving me without any questions. Very pleased customer ;-) More

I was very happy with service Tony Fruzia was very helpful and explained all my service detail to me everyone in the service depatment was very help and i will be doing all my services at this dealers helpful and explained all my service detail to me everyone in the service depatment was very help and i will be doing all my services at this dealership. More

Very fast thorough and friendly. Even answered my silly question about the brand of wiper fluid used, and my question about the oil change intervals. question about the brand of wiper fluid used, and my question about the oil change intervals. More

This review is a bit overdue, but I wanted to provide feedback. Tony Fruzia has been my service advisor for several years. Tony always provides outstanding communication and feedback. I highly value feedback. Tony Fruzia has been my service advisor for several years. Tony always provides outstanding communication and feedback. I highly value communication in all of my relationships. This past service was going to be an expensive one. Tony clearly explained everything to me in detail and why it needed to be done now. He also consulted with me about future services that will need to be performed on my vehicle so I could plan and budget accordingly. Tony is the reason that I continue to be a long time customer of Park Cities VW. Sincerely, Luis Garcia More

I brought my 2006 Jetta in for a 40,000 check and two dashboard warning lights. I was able to make the appointment on the same day I called. Jerry's Customer Service was superb. He was knowledgeable a dashboard warning lights. I was able to make the appointment on the same day I called. Jerry's Customer Service was superb. He was knowledgeable and courteous. He answered all my questions. I was given a loaner vehicle immediately. I was very pleased with the service I was provided by Jerry and Volkswagen Park Cities. Thank you. More

I was able to schedule a last-minute appointment to bring my car in when the check engine light came on. I used the online chat service and spoke with Beronica who got me scheduled right away. I always hav my car in when the check engine light came on. I used the online chat service and spoke with Beronica who got me scheduled right away. I always have a wonderful experience when I get my Jetta serviced at this dealership. Everyone is friendly and they are always efficient. More