Clay Cooley Volkswagen of Park Cities

I have wanted a Volkswagen Tiguan for years now and I drive past the local dealership regularly. One day, I just decided to pull in and take a test drive, and I met Ken Foster. Ken is the best car drive past the local dealership regularly. One day, I just decided to pull in and take a test drive, and I met Ken Foster. Ken is the best car salesman I have ever encountered. I hate the term "car salesman", but he really is the best. The first day I went to the dealership, I told him outright I wasn't ready to buy yet for reasons related to my job situation possibly changing. He understood completely, took my "wish list" down for the car I would possibly lease, and never bombarded me with cold calling - actually, it was the opposite. Once my job situation became secure, it was me calling him! Ken has a personality that puts you completely at ease, and a great sense of humor to go along with it. For financial reasons, I have decided to lease instead of finance, and I look forward to further developing my relationship with Ken and with Autonation Park Cities Volkswagen. Folks, if you are considering visiting this dealership to buy or lease a Volkswagen (and you should, it is fantastic!), I highly recommend you ask for Ken. He will put you at ease, pay attention to features you want in your vehicle, and make your car buying/leasing experience as stress free as possible. More

My husband and Ivan didn't hit it off at first but the manager, Justin Villa, came and took care of everything. He also went above and beyond to make my husband and I happy. It worked out well. Than the manager, Justin Villa, came and took care of everything. He also went above and beyond to make my husband and I happy. It worked out well. Thanks Justin!!!!! Would recommend this dealership to my colleagues. More

Sayed was knowledgeable and very helpful in doing an out-of-state sales transaction. He made sure that I was aware of any available inventory of cars at the partner dealerships and that I felt comfortab out-of-state sales transaction. He made sure that I was aware of any available inventory of cars at the partner dealerships and that I felt comfortable that I was getting the best deal. More

Very friendly, knowledgable and reassuring. Willing to work with you to find the right car for you and at the right price. Great overall experience. Would definitely purchase through them again and recomm work with you to find the right car for you and at the right price. Great overall experience. Would definitely purchase through them again and recommend them to anyone and everyone. More

Joe luna is the greatest sales person I've ever deal with. he is very helpful, patient, and cool guy to talk to and have a conversation with. Joe is very sweet and kind. I would recommend him for custom with. he is very helpful, patient, and cool guy to talk to and have a conversation with. Joe is very sweet and kind. I would recommend him for customers to deal with!! More

I have to say, after purchasing my grand-daughter's car here I am influenced to not go back to the Kia dealership in Garland! I am thinking of a Jetta, and hoping Joe Luna will be there in a year to car here I am influenced to not go back to the Kia dealership in Garland! I am thinking of a Jetta, and hoping Joe Luna will be there in a year to deal with me! More

My experience at Park Cities Volkswagen/AutoNation with Mr. Ryan and Mr. Martinez restored my faith in excellent customer service. From my first conversation with Mr. Ryan over the phone until the day we s Mr. Ryan and Mr. Martinez restored my faith in excellent customer service. From my first conversation with Mr. Ryan over the phone until the day we signed off on the purchase with Mr. Martinez, the experience was very surreal. I really could not believe how perfect everything was! Mr. Reid called me with daily updates regarding the progress of the deal and to reassure me that he was working on everything with the finance department. When we arrived at Park Cities to meet with Mr. Ryan and Mr. Martinez to complete paperwork, everyone was so very nice and hospitable. We were constantly being greeted by other staff and salesmen as they walked by while we waited a few minutes for Mr. Ryan. Everyone was so very pleasant.The process was so quick an easy to the point that I kept looking over at my husband and saying "wow, I can't believe this". It seemed too good to be true, but it was all true! Im so very grateful to Mr. Ryan and Mr. Martinez for helping me get into a car that I've wanted since I was a little girl! Thank you so very, very much. I have already given at least two of my colleagues Mr. Ryan's contact info at the dealership! Keep up the excellent service! I can't praise you guys enough! With Sincerest Regard, The Hendersons More

Reid Ryan, was the best. I did not feel pressured or haggled. The service was amazing, and I feel like the team tried to give me the best deal possible. As a young single woman the idea of going to pur haggled. The service was amazing, and I feel like the team tried to give me the best deal possible. As a young single woman the idea of going to purchase my first vehicle can be quite daunting, but luckily I did not feel taken advantage of. Reid Ryan was extremely helpful and thoughtful. I could not have asked for a better experience. Reid Ryan was very attentive to my needs and I appreciated his honesty. The dealership environment was very comfortable and neat. Overall, the staff was friendly and professional. I am proud to say I am a happy VW Jetta owner! Autonation VW is the best!!!!!!!!!!! P.S. Ivan Martinez was great also! More

Joe Luna is a great salesman indeed! He was patient, knowledgeable and friendly with every process. I would highly recommend him to any of my family and friends! knowledgeable and friendly with every process. I would highly recommend him to any of my family and friends! More

The team that we worked with was very knowledgable, helpful, and friendly. I have worked in the customer service industry for 11 years and I would be very pleased if each of my employees were as friend helpful, and friendly. I have worked in the customer service industry for 11 years and I would be very pleased if each of my employees were as friendly and helpful Pete and Sayed were. I bought a new Jetta and was in and out of the dealership within 3 hours, which I think is pretty good! More