Clay Cooley Volkswagen of Park Cities

they were a great dealership the sales team had a great knowledge of their products. They were very helpful and friendly when I came into the dealership. knowledge of their products. They were very helpful and friendly when I came into the dealership. More

Mr. Joe Luna was super friendly and responsive. He made the purchasing of the vehicle very efficient. He was clear in answering all my questions and followed up on the following days to assure that I was s the purchasing of the vehicle very efficient. He was clear in answering all my questions and followed up on the following days to assure that I was satisfied with my new vehicle. I would totally recommend both the dealership and Mr. Luna to anyone interested in buying a VW. More

This was the worse place I have ever gone to for seeivce I won't ever go back they are all about there employees but don't care about there customers at all I went up there to have something fixed and they I won't ever go back they are all about there employees but don't care about there customers at all I went up there to have something fixed and they refused to fix it for no reason I asked Matt the service guy if he could and he gave attitude and completely ignored me I had been going there for 4+ years and I will not go back at all due to poor customer service I have recieved there I would not recommend them to anyone More

The employees were friendly, helpful and not pushy. I never felt pressured. I went in to look at a pre-owned vehicle and ended up leasing a new vehicle instead. When we went back to pick up the vehicle never felt pressured. I went in to look at a pre-owned vehicle and ended up leasing a new vehicle instead. When we went back to pick up the vehicle, it was ready to go and the salesman gave us a great overview of the features. He also offered for us to come back at any time for a refresher.....and a free courtesy wash! More

I bought my 2009 Volkswagen Routan at another dealership and was led to bring my van in for service at AutoNation Volkswagen Park Cities. I was met by Matt Lewis who was very friendly and knowledgeable. Thi and was led to bring my van in for service at AutoNation Volkswagen Park Cities. I was met by Matt Lewis who was very friendly and knowledgeable. This is the first Volkswagen I own so I needed as much information as possible to "learn" my vehicle. Matt was patient and more than willing to answer any questions I had. I left the dealership pleased with him as well as the quality and timeliness of their work. I was also told that there was an online coupon for the service I was in for and they would apply that coupon to the price even though I didn't know about it. The waiting room was very inviting to my 5 year old son and was entertained the whole time we were there. I will definitely be bringing my van back. More

Mr. Luna provided great stress free car purchase experience. If you are looking to buy a car at AutoNation make sure you ask for Joe. experience. If you are looking to buy a car at AutoNation make sure you ask for Joe. More

My wife and I arrived at 0900 on Saturday morning and the vehicle we were interested in was being brought to the front of the lot. Ken greeted us immediately by name and we proceeded to take the car on a tes vehicle we were interested in was being brought to the front of the lot. Ken greeted us immediately by name and we proceeded to take the car on a test drive. When we arrived back at the dealership, we went inside, established with Ken that we would be paying cash and didn't want a run around. He brought us an offer, we countered, and we struck a deal. When Ivan started with the paperwork, we told him we were interested in a service plan. There was no pressure from either one of these gentlemen. We told them what we wanted and thats what we got. A very pleasant experience and it all happened in the course of about two hours. We would highly recommend dealing with this dealership. More

I have wanted a Volkswagen Tiguan for years now and I drive past the local dealership regularly. One day, I just decided to pull in and take a test drive, and I met Ken Foster. Ken is the best car drive past the local dealership regularly. One day, I just decided to pull in and take a test drive, and I met Ken Foster. Ken is the best car salesman I have ever encountered. I hate the term "car salesman", but he really is the best. The first day I went to the dealership, I told him outright I wasn't ready to buy yet for reasons related to my job situation possibly changing. He understood completely, took my "wish list" down for the car I would possibly lease, and never bombarded me with cold calling - actually, it was the opposite. Once my job situation became secure, it was me calling him! Ken has a personality that puts you completely at ease, and a great sense of humor to go along with it. For financial reasons, I have decided to lease instead of finance, and I look forward to further developing my relationship with Ken and with Autonation Park Cities Volkswagen. Folks, if you are considering visiting this dealership to buy or lease a Volkswagen (and you should, it is fantastic!), I highly recommend you ask for Ken. He will put you at ease, pay attention to features you want in your vehicle, and make your car buying/leasing experience as stress free as possible. More

My husband and Ivan didn't hit it off at first but the manager, Justin Villa, came and took care of everything. He also went above and beyond to make my husband and I happy. It worked out well. Than the manager, Justin Villa, came and took care of everything. He also went above and beyond to make my husband and I happy. It worked out well. Thanks Justin!!!!! Would recommend this dealership to my colleagues. More

Sayed was knowledgeable and very helpful in doing an out-of-state sales transaction. He made sure that I was aware of any available inventory of cars at the partner dealerships and that I felt comfortab out-of-state sales transaction. He made sure that I was aware of any available inventory of cars at the partner dealerships and that I felt comfortable that I was getting the best deal. More