Clay Cooley Volkswagen of Park Cities

This is my second VW purchase from Park Cities. I not only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was a only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was appreciated and the staff from the receptionist to sales to finance was great. Brian was great so if you need a nice, knowledgeable sales person, ask for him. Thanks Park Cities, Thanks Brian, see you on my next purchase. Misty More

I went in to get my car serviced and was helped by Robert Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He an Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He answered any questions I had and made sure that I had excellent service! More

Very personable staff.They were energetic, nice to each other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is very time efficient for a working woman. Good turn around time. The car wash was great customer service. More

The dealership had a "relaxed" feel to it. I did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did come on a Saturday, so it is understandable. James Harris, our salesman, was extremely helpful, was very knowledgable about VW, and was able to answer our questions. Everyone in the dealership was very friendly and helpful, from Matt in Finance, James in Sales, and Ted in service I know I chose a great dealership and will do business with them again. First class dealership More

We had a great experience at this dealership. Was in bind and decided to lease a car last minute. Olivier, the car salesman, was very knowledgeable and respectable. He did not pressure you into anything. Jus and decided to lease a car last minute. Olivier, the car salesman, was very knowledgeable and respectable. He did not pressure you into anything. Just presented the facts and allowed you to make your own decision. Everyone we dealt with at this dealership was incredibly friendly and helpful. My husband is now sold to buy a VW because of such a great experience we had here. Great price, Great car, great service, would definately recommend Olivier and this dealership to anyone looking for a new car! More

They were helpful in getting me what I wanted at the right price. I will definitely use them to service my car. I can honestly say they cared about my satisfaction. I have done business with other VW de right price. I will definitely use them to service my car. I can honestly say they cared about my satisfaction. I have done business with other VW dealerships in the DFW area and this one is the best. Hands Down! More

It was good, Aaron really looked out for me and she was great. I took the car in for the 80 k service and got the timing belt and water pump replaced. I also got tires and brakes. They notice a rodent had great. I took the car in for the 80 k service and got the timing belt and water pump replaced. I also got tires and brakes. They notice a rodent had chewed some wires and we were able to get the insurance to cover it. More

aaron is bad bitch i love this chick...we got my husbands car from boardwalk in richardson and it started making a new noise the service guy at boardwalk had no interest in fixing it said it was just the sou car from boardwalk in richardson and it started making a new noise the service guy at boardwalk had no interest in fixing it said it was just the sound they make after we had to wait and work around their schedual...the day i called aaron called me and got me in right then no problem at all...that girl got up on it got the car in and got me a loaner like nothing and this girll took care of me even thow i got their like 10 min till closeing and my apointment was set for way earlier that day their aint ever a problem no matter how late i show up...thats my girl i never want to deal with anyone else but her thats how great she is. More

I sincerely doubt that I will go to another dealership for service - ever. The staff here, especially Marcus, are not only consistently friendly, but very knowledgeable. I would recommend this dealer to a for service - ever. The staff here, especially Marcus, are not only consistently friendly, but very knowledgeable. I would recommend this dealer to any one looking for quality, best practices and consistency. Well done. More