Clay Cooley Volkswagen Of Richardson - Service Center

Excellent dealership, great experience. Hector and the rest of the staff are amazing. Would recommend to anyone Hector and the rest of the staff are amazing. Would recommend to anyone More

KJ was absolutely the best service advisor I’ve EVER had! ! He went above and beyond to assist me to get my car the repairs I’ve complained about since the beginning of owning this car addressed under my warr ! He went above and beyond to assist me to get my car the repairs I’ve complained about since the beginning of owning this car addressed under my warranty! The other dealer I use to go to just made excuses that it was the type of brake pads VW used with ceramic coating that was the issue. And yes that was the issue but I couldn’t stand to slow down due to high pitched squealing. Thank you so much KJ!! More

The service was great and the people were very helpful. Quinlan was exceptional and full of energy. Quinlan was exceptional and full of energy. More

Totally buttoned up and courteous Washed car Clean and comfortable waiting area Thank you amigoz comfortable waiting area Thank you amigoz More

Excellent service got me in and out so fast. Mrs Keri hill was very helpful and always going the extra mile. The young lady that help check me out was also very sweet. I love the service at the Mrs Keri hill was very helpful and always going the extra mile. The young lady that help check me out was also very sweet. I love the service at the location More

It was a great experience. The customer service was superb and we got out before they communicated time. The customer service was superb and we got out before they communicated time. More

When there’s a problem with your car you don’t worry about the problem being fixed about the problem being fixed More

Great location and Kari took really good care of me. The only thing is they are always very busy so I had to wait more than 2 hours for a tire to be replaced. The only thing is they are always very busy so I had to wait more than 2 hours for a tire to be replaced. More

I always receive exceptional service for my vehicle. My service advisor, Alex Treber is extremely helpful scheduling appointments and advising me on services needed and performed on my vehicle. Alex an My service advisor, Alex Treber is extremely helpful scheduling appointments and advising me on services needed and performed on my vehicle. Alex and the staff at Clay Cooley are very personable and professional. More

The experience was beyond measure! The new facility is as awesome as the customer service:) The new facility is as awesome as the customer service:) More