Clay Cooley Volkswagen Of Richardson - Service Center

Process was efficient and transparent. Night and day difference from the dealership I used in Alabama Night and day difference from the dealership I used in Alabama More

Fast service always up to date information as promised. Great service. Process was easy in and out with new automated phone number system. Great service. Process was easy in and out with new automated phone number system. More

I feel Service takes great care of my car. Always helpful and they understand how much I love my Jetta TDI. I keep the top of my engine really clean (whole car too). A while back I found th Always helpful and they understand how much I love my Jetta TDI. I keep the top of my engine really clean (whole car too). A while back I found the bottom of the engine was filthy. I told Alex it really bothers me to have a dirty engine on the bottom. I was so happy when the mechanic took the time to make the bottom of the engine as clean as the top. That is great service! More

The Clay Cooley staff was very kind and helpful. This was our first time taking our vehicle there. They are also very caring about our situation. This was our first time taking our vehicle there. They are also very caring about our situation. More

It was a great visit. Very thorough and good interaction with all the employees. Will be back Very thorough and good interaction with all the employees. Will be back More

Everyone there is always so friendly and courteous. Rachel and Kaseem made me feel like a VIP and well taken care of. Rachel and Kaseem made me feel like a VIP and well taken care of. More

They assisted me with my first car they were friendly and explained me the whole preocess explained me the whole preocess More

Kari was the best! She understood my urgency in regard to time, and rally gave her all to make sure the process went as fast as possible. She several times wnet to the She understood my urgency in regard to time, and rally gave her all to make sure the process went as fast as possible. She several times wnet to the shop to check on progress and then kept me updated. Definitly ask for Kari when pulling into the service drive. More

Kj always provides great customer service. He is very knowledgeable and helpful ! I am thankful that he’s honest and patient. He is very knowledgeable and helpful ! I am thankful that he’s honest and patient. More

I always feel respected at Clay Cooley VW, and the work on my car is done as expeditiously as possible. Service Advisor Alex Treber is friendly, factual and helpful every time. on my car is done as expeditiously as possible. Service Advisor Alex Treber is friendly, factual and helpful every time. More