Clay Cooley Volkswagen Of Richardson - Service Center

They treat you like family. My mechanic always gives me options for choices based on the financial capability for myself and other customers. He always checks the pertinent maintenance needs before they n options for choices based on the financial capability for myself and other customers. He always checks the pertinent maintenance needs before they need to be done so I have a choice on how and when i want to do it. More

The visit was very nice. The waiting room is very comfortable, but if you don't want to wait then they will call Enterprise to come pick you up and get you a rental car. Jeff is always making sure th comfortable, but if you don't want to wait then they will call Enterprise to come pick you up and get you a rental car. Jeff is always making sure that the work that is done is what you wanted and always trying to get it done as fast as possible. More

IT WAS NICE HAVING FRIENDLY CUSTOMER SERVICE FROM JEFF, HE KEPT ME POSTED AND UP TO DATE ON MY VEHICLE AND HAD IT READY SAME DAY. HE KEPT ME POSTED AND UP TO DATE ON MY VEHICLE AND HAD IT READY SAME DAY. More

Was shopping for tires and found that the dealership was easily the cheapest place. The service representative was very friendly and informative and got me a good deal for what I wanted. He seemed to want t easily the cheapest place. The service representative was very friendly and informative and got me a good deal for what I wanted. He seemed to want to get me the best tire for the price instead of trying to sell me the most expensive thing there. Got a rental car for the the day. My car came back washed, waxed and vacuumed and the service was excellent. Highly recommended. More

Have use Boardwalk VW in Richardson for all of my maintenance and repairs on my 2006 Jetta. I have been very happy with the service writers and work quality. I highly recommend them. maintenance and repairs on my 2006 Jetta. I have been very happy with the service writers and work quality. I highly recommend them. More

Nicole was very helpful as was everyone I have delt with for the last four years. My relationship began in 2007 when we purchased the 2006 Jetta TDI from Gary Blakely. for the last four years. My relationship began in 2007 when we purchased the 2006 Jetta TDI from Gary Blakely. More

Great service, always friendly and very responsive to my needs and always in a timely manner. I would recommend this dealership to anyone for both sales and service. needs and always in a timely manner. I would recommend this dealership to anyone for both sales and service. More

I had several issues with my Passat including 3 recalls, a check engine light, and a sunroof that was stuck in the open position. I was able to conveniently obtain an appointment at Boardwalk VW in Richard a check engine light, and a sunroof that was stuck in the open position. I was able to conveniently obtain an appointment at Boardwalk VW in Richardson using their website. Jeff Fagan is my service manager and he was not only friendly, but very professional and was able to describe the issues that he found with my car in a way that I could easily understand. He went out of his way to make sure that the issues with my car were resolved quickly and as inexpensively as possible. He also helped me lay out a plan as I have to budget for future repairs that my car needs. All in all, I had a wonderful experience at this dealership and highly recommend it! Thank you Jeff for being so wonderful! More

I have been a Boardwalk VW customer for years now. I serviced my 2001 Jetta there and now I am servicing my 07 GTI which I bought from Boardwalk there as well. I will ALWAYS recommend this as the # VW d serviced my 2001 Jetta there and now I am servicing my 07 GTI which I bought from Boardwalk there as well. I will ALWAYS recommend this as the # VW dealership in the area. I have nothing but great experiences with the staff. They always go above and beyond to keep me happy and my car well serviced. More