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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.5
707 Reviews

709 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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October 02, 2024

There was some confusion regarding the tire protection plan I purchased at the Hendricks Volkswagen since the systems don’t talk to each other and had I not remembered it would’ve cost me $280 out of pock More

by Tktapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
October 01, 2024

Dj Ahmed and the entire service department was tentative, extremely nice, and knowledgeable throughout my whole service process. He’s definitely my go to person when it comes to taking care of my More

by KATLINPOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dj Ahmed
October 01, 2024

Clay Cooley Volkswagen took care of a turbo failure related TSB that was covered by an extended warranty. From availability of getting my car in right away, to completing the job in a timely manner, on More

by JEFF@TXLOWE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
September 30, 2024

As typical, Alex provided great service and updates on current status and what was needed. Been going here for 10 years for service on several VW vehicles, and I'm always impressed. More

by MDMEIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
September 29, 2024

KJ is an excellent service manager. I have worked with him for many years and have always had a great experience. More

by KARYNSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kaseem
September 29, 2024

Love Richardson Volkwagon! Aaron and DJ are the best!!! So is the girl who takes payments and the gentleman who brings the cars in. I love it here!! More

by LESLEYANGELADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and DJ
September 28, 2024

Rachel is awesome, she makes sure she helps every customer! And she knows what she is doing for sure. I followed her to this dealership! More

by robert.w.zuniga
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
all good
September 28, 2024

DJ always takes care of me! Thank you guys! Always so quick and easy process More

by nicholastucci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ AHMED
September 28, 2024

Kari was amazing, she made sure I was taken care of from the moment I drove into the service area to the moment I left! More

by shawnleeburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
September 27, 2024

DJ did an amazing job communicating the entire process. Our vehicle was fixed in a timely manner. DJ deserves many kudos. More

by AROS9R2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ service advisor
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