Clay Cooley Volkswagen Of Richardson - Service Center

I always appreciate the knowledge and professionalism of Alex and everyone in the service department when I bring my Tiguan in for regular service. Alex and everyone in the service department when I bring my Tiguan in for regular service. More

Informative fast and efficient! Everyone friendly and the remodel looks amazing. I love this location. Everyone friendly and the remodel looks amazing. I love this location. More

Absolutely positive experience, as always. DJ always makes sure to take the time to review what’s needed with me and takes great care to get my car taken care of! Thank you! DJ always makes sure to take the time to review what’s needed with me and takes great care to get my car taken care of! Thank you! More

DJ was awesome. Very clear communication and extremely respectful. I was not pleased with the fact that I need to drop the car for the day and no loaner. Very clear communication and extremely respectful. I was not pleased with the fact that I need to drop the car for the day and no loaner. More

Fast and reliable service. Transparency in the inspections and clear explanations about the minimum and recommended services. Transparency in the inspections and clear explanations about the minimum and recommended services. More

Both reps were great no issues what so ever. Give them a raise for having to deal with pains like myself!. Great job! Great communication and friendly service. Give them a raise for having to deal with pains like myself!. Great job! Great communication and friendly service. More

They have been declining in the service department over the last couple of years. Maybe due to the construction that’s been going on. It hasn’t gotten bad but it is not as good as it used to be. the last couple of years. Maybe due to the construction that’s been going on. It hasn’t gotten bad but it is not as good as it used to be. More

DJ Ahmed did an excellent job taking care of my auto's service needs. Thank you. service needs. Thank you. More

There was some confusion regarding the tire protection plan I purchased at the Hendricks Volkswagen since the systems don’t talk to each other and had I not remembered it would’ve cost me $280 out of pock plan I purchased at the Hendricks Volkswagen since the systems don’t talk to each other and had I not remembered it would’ve cost me $280 out of pocket for the new tire. Service was overall good and Alex was easy to work with as well. But for every VW dealer in the country there should be a way for your systems to talk. To avoid the risk of charging people for things that are covered under plans they got at signing. More

Dj Ahmed and the entire service department was tentative, extremely nice, and knowledgeable throughout my whole service process. He’s definitely my go to person when it comes to taking care of my tentative, extremely nice, and knowledgeable throughout my whole service process. He’s definitely my go to person when it comes to taking care of my vehicle. More