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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.4
538 Reviews

538 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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September 10, 2011

The price for an oil change is ridiculously high and I even had a coupon. I'll have to take my beetle elsewhere for that from now on. Terry was a very helpful and pleasant service advisor. When I called More

by costume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 10, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen and we are sorry that we did not exceed your expectations. Please do not hesitate to contact us whenever we can be of further service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience. We appreciate you and would welcome the opportunity to serve you again.

September 07, 2011

I bought my first VW from Boardwalk Volkswagen of Richardson. Every experience with this dealer, from sales to service, has been fast, efficient, and friendly! I highly recommend them as a dealer. An More

by ALAN.KRAVITZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Sep 07, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We want to thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Jeff Mauldin whenever we can be of further service to you. Thank you for taking the time to share your Boardwalk Volkswagen experience. Enjoy your Jetta TDI. What a great car!

September 06, 2011

The service I receive form Boardwalk is unlike any other dealer I've ever worked with. I get to have an assigned service advisor who knows who I am, gets my car in and out as quickly as possible. They hav More

by myrna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bolton
Sep 06, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen. We appreciate you. Please do not hesitate to contact Brandon Boldon, or any of our team members whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience with us.

September 06, 2011

I have had many cars serviced in the past, and this dealership is the best I have ever seen. Friendly, courteous, follow through, do what they say---on time and under budget. They do whatever it takes More

by bobbyg10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fagan
Sep 06, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Jeff Fagan whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience and for your continued business. We appreciate you.

September 04, 2011

The service team is very polite and helpful, and I didn't feel like I was getting shafted like at some of those other infuriating dealerships. We even accidentally bought a car from them once, but they were More

by roffino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fagan
Sep 05, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We want to thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Jeff Fagan whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience. Enjoy your Labor Day weekend.

September 02, 2011

Service was exceptional, as always. At 100,000 miles, I've done services every 5,000 and would not give any thought to doing it anywhere else. More

by cpatys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Cooper
Sep 02, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Billy Cooper whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience and for your continued business. We appreciate you.

September 02, 2011

First class operation. These people are a shining star in universe of Boardwalk wannabees. Facility is impeccable clean and organized and the people are bright and friendly. Very one seems on a mission to pl More

by Ealt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson, Tie Johnson
Sep 02, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for your review this morning on DealerRater. We are committed to excellence at Boardwalk Volkswagen and please let Tie Johnson know anytime we can be of further service to you. We appreciate you and thank you for the suggestion.

September 01, 2011

Every time I come to this dealership I get the fastest and best service. Everyone is extremely friendly and helpful. They always keep me updated on the service getting done. More

by prissyjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rosenberg
Sep 01, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We want to thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact David Rosenberg when we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience. We appreciate you and continue to enjoy your VW.

August 30, 2011

The staff at Boardwalk is always very courteous and helpful. I've stopped there with minor problems in the past, and have always been promptly helped. a few times without cost to me. I would definit More

by chuckrinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Smith
Aug 30, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Kenny Smith whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen service experience with us. We appreciate you.

August 30, 2011

Bob kept me informed of what was found to be not working correctly and the how quickly the car was fixed. Bob was involved and I very much appreciated his involvement to get the car operational. I will defi More

by rz6wdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob King, Robert King
Aug 30, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for your review this morning on DealerRater. We are committed to excellence at Boardwalk Volkswagen and please let Robert King know anytime we can be of further service to you. We appreciate you.

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