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Clay Cooley Volkswagen Of Richardson - Service Center
Richardson, TX
539 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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539 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center
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September 30, 2011
Jeff Fagan gave me the best service I have ever received from the service area. Jeff showed real concern about my satisfaction and followed up on everything he promised. I took the time to send the Servic from the service area. Jeff showed real concern about my satisfaction and followed up on everything he promised. I took the time to send the Service Director a note of thanks for the excellant service I received from Jeff. Thanks Karen Shields 214 546-7114 More
by karen
Employees Worked With
Jeff Fagan
Helpful September 29, 2011
Just excellent service over all for over 10 years I know I can always depend on you guys for all my car needs Brandon is the very best Thanks Susan Augustine I can always depend on you guys for all my car needs Brandon is the very best Thanks Susan Augustine More
by augusts1
Employees Worked With
Brandon Boldon
September 28, 2011
I bought my new early model 2001 Passat 1.8T (black magic paint) from Central VW (now Boardwalk)and I've been coming back ever since even though I live far away now. It's been a super car and a super mechan paint) from Central VW (now Boardwalk)and I've been coming back ever since even though I live far away now. It's been a super car and a super mechanic, Martin Roth (great attitude), does a great job with repairs and in keeping me informed on what the car needs. There's two other guys I need to mention because they are so helpful and frienly, Billy Cooper and Robert at receptions. I didn't buy my car from Gary only because I didn't know him back then or I would have. Over the years I've gotten to know Gary and he is a great guy, very friendly, upbeat, good sense of humor, courteous and professional with customers. He's really very customer oriented and approachable. A friend of mine and I like to shoot the breeze and talk VDubs with Gary when we happen to be in. There's also a Lubbock connection as I lived there from 1962 - 1969 and he was Buddy Holly's drummer! Gary, Billy, Martin and Robert get my votes!!!! More
by ecryder
Employees Worked With
Gary Blakely, Billy Cooper, Martin Roth, Robert (receptions), Gary Blakley
September 28, 2011
They treat you like family. My mechanic always gives me options for choices based on the financial capability for myself and other customers. He always checks the pertinent maintenance needs before they n options for choices based on the financial capability for myself and other customers. He always checks the pertinent maintenance needs before they need to be done so I have a choice on how and when i want to do it. More
by AELang
Employees Worked With
Gary Blakely, Martin Roth, Gary Blakley
September 28, 2011
The visit was very nice. The waiting room is very comfortable, but if you don't want to wait then they will call Enterprise to come pick you up and get you a rental car. Jeff is always making sure th comfortable, but if you don't want to wait then they will call Enterprise to come pick you up and get you a rental car. Jeff is always making sure that the work that is done is what you wanted and always trying to get it done as fast as possible. More
by emilyregina
Employees Worked With
Jeff Fagen
September 27, 2011
Was shopping for tires and found that the dealership was easily the cheapest place. The service representative was very friendly and informative and got me a good deal for what I wanted. He seemed to want t easily the cheapest place. The service representative was very friendly and informative and got me a good deal for what I wanted. He seemed to want to get me the best tire for the price instead of trying to sell me the most expensive thing there. Got a rental car for the the day. My car came back washed, waxed and vacuumed and the service was excellent. Highly recommended. More
by erichokamp
Employees Worked With
Jeffery Fagan
September 26, 2011
Have use Boardwalk VW in Richardson for all of my maintenance and repairs on my 2006 Jetta. I have been very happy with the service writers and work quality. I highly recommend them. maintenance and repairs on my 2006 Jetta. I have been very happy with the service writers and work quality. I highly recommend them. More
by jmundt
Employees Worked With
Bob King, Robert King
September 26, 2011
Nicole was very helpful as was everyone I have delt with for the last four years. My relationship began in 2007 when we purchased the 2006 Jetta TDI from Gary Blakely. for the last four years. My relationship began in 2007 when we purchased the 2006 Jetta TDI from Gary Blakely. More
by kachel
Employees Worked With
Nicole Cloud, Gary Blakley, Nicole Cloud
September 26, 2011
Great service, always friendly and very responsive to my needs and always in a timely manner. I would recommend this dealership to anyone for both sales and service. needs and always in a timely manner. I would recommend this dealership to anyone for both sales and service. More
by geckocub69
Employees Worked With
Nicole Cloud, Nicole Cloud
