Clay Cooley Volkswagen Of Richardson - Service Center

I've been going to Boardwalk for quite a few years and have always been satisfied. I took my car in for service at a competing dealership awhile back since it was more convenient but just ended up frustr have always been satisfied. I took my car in for service at a competing dealership awhile back since it was more convenient but just ended up frustrated. I can't recommend Boardwalk, and specifically Tie Johnson, enough. More

Tie is extremely professional, friendly, and thorough. I truly enjoy her exuberance for my VW and her pride in the work she does. It's a joy to see quality and honest customer service in a day where it is s truly enjoy her exuberance for my VW and her pride in the work she does. It's a joy to see quality and honest customer service in a day where it is so often cast aside as too time intensive, expensive, or pointless. More

Kirks gave great service. He took the time to really explain what was going on with my car. The only reason I gave "good" on overall experience, because other workers miscommunicated with me. They didn' explain what was going on with my car. The only reason I gave "good" on overall experience, because other workers miscommunicated with me. They didn't take the time to realize what was going on and confirm my key issue. More

Tie is really dedicated and she loves what she does. She is above and beyond friendly and her smiles are so comforting. She understands customer service and how to communicate with her customers. Thank you is above and beyond friendly and her smiles are so comforting. She understands customer service and how to communicate with her customers. Thank you for making a difference at Volkswagen of Richardson. More

The staff was great at Boardwalk. We would use the dealership more often for maintenance and repairs and regular service if the prices were more reasonable or comparable to other service shops. dealership more often for maintenance and repairs and regular service if the prices were more reasonable or comparable to other service shops. More

If auto repair and service could ever be made enjoyable, it is by this team at Boardwalk Volkswagon! Thanks guys, I'll definitely be back. :) it is by this team at Boardwalk Volkswagon! Thanks guys, I'll definitely be back. :) More

Tie Johnson is a very professional and customer satisfaction oriented person. She is the reason why I don't go to McKinney VW dealership even when newer and closer to home. Oscar Contreras satisfaction oriented person. She is the reason why I don't go to McKinney VW dealership even when newer and closer to home. Oscar Contreras More

Great job. Very responsive and professional. I would recommend Bob and the dealership overall to anyone. They proactively addressed an upcoming service that would have otherwise expired which I appreci recommend Bob and the dealership overall to anyone. They proactively addressed an upcoming service that would have otherwise expired which I appreciated very much. More

Tie is awesome - she always gives her best and makes me feel as if I am the only customer there!! Her attitude is always pleasant and she will go out of her way to make sure the customer is completely sati feel as if I am the only customer there!! Her attitude is always pleasant and she will go out of her way to make sure the customer is completely satisfied! More

I took my Jetta in for service and met with Tie Johnson. She was friendly, courteous and professional and she even picked me up from the DART station when the shuttle service signals got crossed. She was a She was friendly, courteous and professional and she even picked me up from the DART station when the shuttle service signals got crossed. She was a breath of fresh air. More