Clay Cooley Volkswagen Of Richardson - Service Center

I've been a customer of Boardwalk VW for a long time (since it was Central VW). I bought a 2001 Passat early model brand new and it has served me well. I brought it in for some service with Robert Kin (since it was Central VW). I bought a 2001 Passat early model brand new and it has served me well. I brought it in for some service with Robert King. Robert is a great guy and he is honest and doesn't try to tell you that you need repairs that you don't need, which I have experienced with a Fort Worth dealer. While I was waiting for my car, a friend of mine and I were talking with Gary Blakley. I've known Gary for years and on my last review I said if I buy another VW it will be with Gary. Turns out I'd been thinking about another car because my car was getting to the point of having to put too much money into it. Gary was saying the same thing and he helped me(in a big way)get into a really nice 2010 certified preowned CC. He worked it so I got a great trade-in price for my 2001 and low interest on the loan so my payments are really manageable...and this was after most people go home from work. Gary is a cool head with a good heart and I recommend him highly. What makes him happy is to see other people happy. I drive a long way to this dealership because of these guys. More

I originally went to Boardwalk for the great price on my Eos. I keep going to Boardwalk for the great service. Tie has always been amazing and makes my service experience a breeze. Eos. I keep going to Boardwalk for the great service. Tie has always been amazing and makes my service experience a breeze. More

Great Service and quick turn-around. Competitive pricing. Customer-focused. Convenient location. Service Department offered me a loan-car since the service was overnight. Excellent Service Advis pricing. Customer-focused. Convenient location. Service Department offered me a loan-car since the service was overnight. Excellent Service Adviser. More

Excellent customer service from Gary Blakely! He is a good listener and understands a customers needs. My experience with Boardwalk from a service standpoint is excellent as well. good listener and understands a customers needs. My experience with Boardwalk from a service standpoint is excellent as well. More

I LOVE doing business with Volkswagen! The dealership is always impeccable and the staff very courteous and respectful. I never have to worry about transportation to and from the dealership because their s always impeccable and the staff very courteous and respectful. I never have to worry about transportation to and from the dealership because their shuttle service is amazing. No other place has better service! More

Pete was very good about my the question's and the service that i needed at this time,and was very nice.I have always had good service. service that i needed at this time,and was very nice.I have always had good service. More

Customer for life, Even after the sale Steve gives you great service. I am the owner of Genroku Japanese Restaurant, I do not have the time to spend in the customer lounge to wait for my 2012 Beetle to great service. I am the owner of Genroku Japanese Restaurant, I do not have the time to spend in the customer lounge to wait for my 2012 Beetle to be serviced. Steve came to rescued, he picked up my 2012 Beetle from my restaurant had it serviced and washed ! Excellent experience, will recommend Steve to all my customers and friends !!! More

Had my first oil change, it took slightly longer than what I thought it would due to having a part replaced. Satisfied customer, will go back again. what I thought it would due to having a part replaced. Satisfied customer, will go back again. More

Terry takes great care of my Touareg and my 3 Passats. He has been taking care of my cars for 4 years now, and usually always exceeds my expectations. He took great care of my Touareg on its most recent He has been taking care of my cars for 4 years now, and usually always exceeds my expectations. He took great care of my Touareg on its most recent service and knew exactly how to fix an indicator problem. More

Terry was Awesome and I will continue to use Boardwalk VW for all my service needs on my 2007 VW Passat. Thank you again for all you have done for me! for all my service needs on my 2007 VW Passat. Thank you again for all you have done for me! More