Clay Cooley Volkswagen Of Richardson - Service Center

Terry was very helpful and understood what I needed. Made me feel like he cared to give me the best service possible and was also very pleasant to talk to. It was a great experience and the price was r Made me feel like he cared to give me the best service possible and was also very pleasant to talk to. It was a great experience and the price was reasonable. More

After purchasing my vw from this dealership I have doing business with this company. On average I have been given great service especially in the past year since Billy left the company and Tie has taken ove business with this company. On average I have been given great service especially in the past year since Billy left the company and Tie has taken over. SHE IS EXCEPTIONAL . More

I had received a price quote during my last visit. The dealership honored it. I got my car in and out within the promised time frame. Since I only had one day to get the repairs done this and last time dealership honored it. I got my car in and out within the promised time frame. Since I only had one day to get the repairs done this and last time - the service has been great. Terry was very helpful and kept in communication with me letting me know what my repair status was so that I had sufficient time to plan the interim time and my arrival. More

Terry listens. It seems to me that too many people in the service business today do not listen to the customer they are supposed to serve. He took care of everything asked for the first time. He is also frie service business today do not listen to the customer they are supposed to serve. He took care of everything asked for the first time. He is also friendly and seems to care about giving the best service possible. I have found him to be that way every time I come in for service. I like my CC too - More

Terry is Great!!!!! Always gets what I need done. Terry always makes sure he has everything covered so your not going to have to be back at the dealership with another problem a week later! He's great to w always makes sure he has everything covered so your not going to have to be back at the dealership with another problem a week later! He's great to work with! More

We purchased a used 2005 GTI for my son recently. It is a fun little car, and he loves it. We had 2 occasions to perform service, and both were good experiences. On the first, we were also notified of so a fun little car, and he loves it. We had 2 occasions to perform service, and both were good experiences. On the first, we were also notified of some VW warranty work that was performed without any additional cost. Had we used our regular mechanic, we would not have even known about this. In the second case, Boardwalk quoted work on the engine that was about the same price as other non-dealers. So, it made sense to have the work performed by those best trained on the VW cars. We also are impressed with very friendly staff, with high focus on customer satisfaction. Best regards, Larry Rehn More

Boardwalk VW got my service request completed within an hour on the same day and even washed my car free of charge. It was very fast and convenient for me. hour on the same day and even washed my car free of charge. It was very fast and convenient for me. More

I was given a loaner car with no problem, and immediately upon request, for the whole day! Kevin kept in touch with me regularly with updates. Everyone at Boardwalk was very courteous and helpful! The ser upon request, for the whole day! Kevin kept in touch with me regularly with updates. Everyone at Boardwalk was very courteous and helpful! The service was rendered in a very timely manner. Thanks! Cindy Jones More

Very nice dealership. I live in Lancaster and I travel here due to the friendliness. I would recommend this dealer to anyone. When it's time to sign n drive I've referred several of my friends to invest i here due to the friendliness. I would recommend this dealer to anyone. When it's time to sign n drive I've referred several of my friends to invest in a Volkdwagon. More

Kevon was great to work with, he made sure I was kept up to date on what was going on. I have dealt with him several times and Kevon seems to be very customer oriented. I hope to work with him the next ti to date on what was going on. I have dealt with him several times and Kevon seems to be very customer oriented. I hope to work with him the next time I come in for service on my Passat. More