Clay Cooley Volkswagen Of Richardson - Service Center

always a pleasure to work with the folks in the service department. Very professional and concise department. Very professional and concise More

KJ was a pleasure to work with. He gave me an ETA on when to expect the car, and called me when it was ready for pick up. Thanks again1 He gave me an ETA on when to expect the car, and called me when it was ready for pick up. Thanks again1 More

Aaron Allsion and DJ take care of you like Family! Cody in sales is the best! Cody in sales is the best! More

Very courteous and professional service, especially, DJ. Please keep it up. I like the video message option Please keep it up. I like the video message option More

“K. J.” was so good about keeping me informed as to when the driver would be ready to pick me up at home. Super nice guy on the phone. Also, everyone ther J.” was so good about keeping me informed as to when the driver would be ready to pick me up at home. Super nice guy on the phone. Also, everyone there was helpful no matter what I needed at the service building for 50K Mike checkup. I had misplaced my Family Plan Ins papers but a man in the sales and finance building knocked his socks off to get me a hard copy and determined I did have the 5 yr plan. Until 2028. Was not sure and since I’m moving and driving out of state I really needed to know these things. My day was better all in all. More

JulieAnne is so great to work with! She explained everything upfront and kept me informed of progress. I brought my car back here because of her. She explained everything upfront and kept me informed of progress. I brought my car back here because of her. More

I drop my car and don't even clean up my car leave trash inside really. trash inside really. More

Everyone very courteous. Had to leave b fore getting diagnostic. Not no one fault but mine. I will be going back on Tuesday to let finish Had to leave b fore getting diagnostic. Not no one fault but mine. I will be going back on Tuesday to let finish More

Great communication between me and the advisor. Car was clean and washed before I arrived back at the dealership. Car was clean and washed before I arrived back at the dealership. More

Good service and efficient execution. I am satisfied with the maintenance service, repairs/change are not going overboard. I am satisfied with the maintenance service, repairs/change are not going overboard. More