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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
775 Reviews

775 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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June 09, 2024

The dealership always takes care of my needs. Kari is great! I will continue coming back! More

by RHONDADORNBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
June 09, 2024

Had to wait one week to get the part for my car and you are on the expensive side compared to other shops otherwise I could have rated you higher More

by DLBENNETT15
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ in service
June 09, 2024

My advisor was awesome. Got me in and out quickly with clear communication about the service I needed to keep my car on the road. More

by JEFFDEAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Grant
June 08, 2024

Great customer service, the whole process was seamless. Advisor DP did great job keeping me up to date. More

by MASKANDS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
DJ
June 08, 2024

Very slow turnaround time to get my car looked at and repaired, and overestimation for cost of services. Customer service was good and staff is friendly, but not worth the inflated cost and how long the More

by Maya Pinyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex treber
June 06, 2024

Very friendly and detailed inspection on my vehicle. Enjoyed my visit and plan to come again. More

by GEOVANNIC87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept.
June 06, 2024

Very caring and knowledgeable. The weight was long for a blank fluid fill up or whatever you call it. I don’t really understand your appointment System, but I was pleased with Ale More

by Bearpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the service department
June 06, 2024

The VW associates are all awesome! Can’t wait for their new Building to open up for them! :) More

by CYNTHIARG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makhi Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

JulieAnn was a pleasure to work with. ..she kept me informed through the entire process. More

by HUGHMOUDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JulieAnne Emerick
June 05, 2024

Great and efficient service and responsiveness i will defintely go back to see them in their new service center! More

by SHELBYR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service
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