Clay Cooley Volkswagen Of Richardson - Service Center

We’ve always had fantastic service here! DJ is great and we appreciate his timely responses and friendly attitude! DJ is great and we appreciate his timely responses and friendly attitude! More

As always my experience was great my service advisor Alex Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! More

This is my 4th VW vehicle from Clay Cooley in Richardson Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 war Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 warranty which just expired before the last recommended service. I keep buying Volkswagens because of the high quality German engineering as well as Alex and the high quality service Clay Cooley continues to offer. John H Plano Texas More

Great experience with this dealership & with my salesperson J. I will definitely look here first when it's time for another vehicle. salesperson J. I will definitely look here first when it's time for another vehicle. More

Service advisor Kari communicated with my every step of the way and addressed my questions and concerns. Very punctual and overall nice experience being my first time there. the way and addressed my questions and concerns. Very punctual and overall nice experience being my first time there. More

Terrible customer service. Long wait time and no resolution to our tire issues, which started at their repair center. Long wait time and no resolution to our tire issues, which started at their repair center. More

Repairs nicely done as brand new. Service consultant Kary Hill is awesome and thanks for caring. Service consultant Kary Hill is awesome and thanks for caring. More

Salvatore was amazing! So was Jack!!! I came to purchase a car for my son and on a budget and he was able to work with me to get my son an amazing car. We settled on a TAO So was Jack!!! I came to purchase a car for my son and on a budget and he was able to work with me to get my son an amazing car. We settled on a TAOS SE for him and my son loves it. Salvatore wasn’t pushy helped all along the way. Thanks Salvatore see ya in the next one. More

The service was just okay. The pre Owned vehicle that I purchased had things wrong.That was supposed to be repaired. When I picked up my vehicle. They were not. When I got my v The pre Owned vehicle that I purchased had things wrong.That was supposed to be repaired. When I picked up my vehicle. They were not. When I got my vehicle home The next. Morning, the key remote did not work after several tries. Finally the door unlocked. More

I bring both my and my wife’s car every time! Alex is very knowledgeable, professional, and makes great recommendations! Alex is very knowledgeable, professional, and makes great recommendations! More