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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
772 Reviews

772 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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July 21, 2024

JD was my advisor and kept me informed as to the process of my auto. Very professional and knowledgeable. More

by SUET323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD in service.
July 20, 2024

Always very helpful, especially Alex Treber. I appreciated getting timely updates on the progress of my car repair. More

by KIMBERLY.ELIZABETH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
July 19, 2024

Excellent communication and service! Kari helped me get my car in for a free first oil change, a cheap tire rotation, and even an open recall service I didn’t realize I needed. She also More

by SANTORE.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
June 27, 2024

Great customer service. Stayed in contact with me about what was going on step by step. More

by VAUGHANJAYNE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ in service was great about keeping me informed on the progress of my vehicle. Larry the Porter was excellent customer service
June 25, 2024

Nick was amazing! I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon More

by EP96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makhi Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

I am very thankful and pleased with how quick the service was this time. DJ was great. More

by SHAUNGASTON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
June 22, 2024

Cam was very outgoing, and made sure I was happy with my deal. Definitely recommend! More

by emmanuel.luna1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

The service of my vehicle went smoothly and was handled reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy More

by GREGBCALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
June 20, 2024

We’ve always had fantastic service here! DJ is great and we appreciate his timely responses and friendly attitude! More

by SHELLEYCASKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
June 19, 2024

As always my experience was great my service advisor Alex Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! More

by MICHELE9056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Trevor
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